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Unreliable Internet and Cable

cougar2483
I've been around

Unreliable Internet and Cable June-08-09 2024 (what gives?)

 

 

 

 

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2 REPLIES 2

Re: Unreliable Internet and Cable

Biollw
I'm a senior advisor
Well perhaps a little bit of more information is needed so that people can help.

Re: Unreliable Internet and Cable

-G-
Resident Expert
Resident Expert

@cougar2483 wrote:

Unreliable Internet and Cable June-08-09 2024 (what gives?)


How widespread was the outage and when did it occur?

 

If construction equipment took out a critical run of fibre, or something else outside of Rogers control causes the outage, Rogers posts the reason here: https://www.rogers.com/support/outage

 

If the problem was on Rogers' end, they are less forthcoming with information.

 

If you had an outage that lasted several hours followed by a long period of instability outside of normal office hours, and it affected yours and perhaps a handful of other neighbourhoods, I would bet that Rogers made a hardware/software/configuration change to your node and your node crashed.

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