06-09-2024 04:49 PM - last edited on 06-09-2024 04:54 PM by RogersMaude
Unreliable Internet and Cable June-08-09 2024 (what gives?)
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06-09-2024 06:44 PM
06-09-2024 07:27 PM
@cougar2483 wrote:
Unreliable Internet and Cable June-08-09 2024 (what gives?)
How widespread was the outage and when did it occur?
If construction equipment took out a critical run of fibre, or something else outside of Rogers control causes the outage, Rogers posts the reason here: https://www.rogers.com/support/outage
If the problem was on Rogers' end, they are less forthcoming with information.
If you had an outage that lasted several hours followed by a long period of instability outside of normal office hours, and it affected yours and perhaps a handful of other neighbourhoods, I would bet that Rogers made a hardware/software/configuration change to your node and your node crashed.