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Unable to load certain website(s) and or videos

digigreenrobot
I've been around

Since Rogers has been experiencing network issue the past couple days I have been unable to load Google.com or load videos on YouTube on any of my devices at home while connected to the Rogers network. 

 

When using mobile data (not with Rogers, with Telus) goolge's services are accessible but on wifi no dice. I've tried resetting network settings and resetting the router to no avail. Very strange issue really would like some help. 

 

 

 

 

 

***Edited Labels***

129 REPLIES 129

Re: Unable to load certain website(s) and or videos

57
Resident Expert
Resident Expert

@CML2 : I responded to your post in the other thread.  Did you read my response?

 

https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/Tips-for-Rogers-Websites-amp-Apps/m-p/538...

Re: Unable to load certain website(s) and or videos

CML2
I've been here awhile
Yes I did!! Thank you so much! I couldn't find what I wrote to be able to respond to.you. Sorry..obviously not too technical!! So it worked! I did the javascript and the ad blocker but finally after watching a video I figured out how to do the imposter mode and it worked!!Not sure why ut works but it did!!! Thank you so much for your help!!!! I am.so happy!!!! Have a great day!!!!

Re: Unable to load certain website(s) and or videos

57
Resident Expert
Resident Expert

@CML2 wrote:  Yes I did!! ... imposter mode and it worked!!Not sure why ut works but it did!!! Thank you so much for your help!!!! I am.so happy!!!! Have a great day!!!!

Incognito mode worked because you had a corrupt cookie, or the browser was grabbing the website image from your cache instead of the new website image.  Incognito bypasses those. If you go into your browser settings and delete the appropriate Rogers cookies and cache, you should be able to use Chrome normally without utilizing Incognito.

 

Not sure why you stopped earlier at two of my 12 suggestions, but I'm glad it worked out in the end.

Re: Unable to load certain website(s) and or videos

CML2
I've been here awhile
Thank you again!! I will try your next suggestion too but maybe not today...I will try when I have more time and let you know how it goes.
Thank you so much again!!!!
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