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Rogers Xfinity internet modem

Crasee24
I've been here awhile

Having just switched from Bell to Rogers has been quite the disappointment, I was sold on the idea that I would receive 2.5Gbps internet speed, while connected to the LAN ports, however I was beyond shocked that the XB8 Gen 3 modem has only one 2.5Gbps port and since they connect the ONT fiber box to that port, I am left with 3 1Gbps , so I connect my own Asus WI-FI router only to have it only receive 1Gbps of speed. 

 

I feel beyond duped, like I was tricked into thinking that these internet speeds would be better, however it's hard to feel that way when there is no extra 2.5Gbps, this is very misleading, the average customer would not even know but yeah your not getting the full speed that you are paying for. 

 

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3 REPLIES 3

Re: Rogers Xfinity internet modem

Biollw
I'm a senior advisor

They were not duping you. You need to run the 2.5 g port to an appropriate switch to allow more than one connection to access the 2.5g speed.

Re: Rogers Xfinity internet modem

asturias7
I plan to stick around

Hello @Crasee24, the XB7 modem I have is the same as your XB8, with only one 2.5G port. Like @Biollw said, just buy a switch, they are relatively inexpensive (some really good ones available on Amazon). Just plug whatever you need to plug into that switch and you'll be fine.

Re: Rogers Xfinity internet modem

I am inclined to agree that Rogers needs to provide better equipment fully capable of delivering the full speed of the internet connection available on every port on the modem. Rogers should clearly state that their modems do not provide all of the necessary equipment necessary to receive the full potential of internet servuces that exceed 1Gbps in speed for more than one wired device.
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