I placed my order for Internet on April 17th, and as of today April 23, the modem still hasn't been shipped. Is this normal? The person I chatted with to help me place the order made it seem like I could have recieved the modem last weekend. **L...
Hi im messaging u guys today to tell you that my ps5 cannot connect to your network it keeps saying failed to connect to internet, this is the error message i keep receiving : cant connect to internet, your internet service provider or your router mi...
To whom it may concern, or anyone who is able to help, My father lives in the Gormely/Stouffville area (Ontario) and his Rogers service has been on the fritz for quite some time now. I want to say this has been an ongoing issues for at least 1 year n...
We've been experiencing intermittent wi-fi dropouts, especially with our "main" Xfinity TV box. We would be watching then the signal would pause, then a message saying that there is a device connectivity would pop-up. Other times, some of our googl...
For the past few weeks, I've been needing to restart my router once or twice a day. I work from home and this usually happens in the morning while I'm on a zoom call so it is quite disruptive. I use a wired connection and when the connection doesn't ...
My Roger’s home internet has been down for 2 days in London ON. (N5Y). It’s frustrating and I can’t do any work. I fully work from home. What is going on? ***Added Labels***
It's been almost a day that my internet service is down and not getting any help on acceleration on this issue. Reached out to representative and said they can't fix issue till Monday when technician comes in. Seems like not get priority to resolve i...
Hello,I just got my Rogers’s connection home internet installed.I am experiencing extremely high network latency on my Rogers connection. I have run several tests and the results show severe latency spikes—occasionally reaching up to 40,000 milliseco...
Since about 2 days ago, my wifi has been acting weirdly on multiple devices (and browsers), but everything works perfectly fine when I'm connected to hotspot. Here are some of the issues that I can generally replicate: - Some financial sites (eg. Tri...
Cant access my old @rogers.com email, the issue is related to retirement account, they cant change it, they wont change it so its a huge problem for me, I know it worked not that long ago but since then you required a phone number but I cant get anyo...
Is there Rogers Internet Coverage/Availability Map? If not!, can Rogers provide such information on the website? ***Added Labels***
Hi all, Looking for advice as I have had the MOST frustrating time trying to get my Rogers internet moved from my old address to my new apartment building. We've been without internet for almost a month of trying to get my services reconnected at th...
Rogers has refused to upgrade service on our town as the population has grown larger ..and will be almost double to what it was a decade ago. Multiple techs have said the system is overloaded and they can't fix our issues. There is now a Facebook for...
I’ve gotten used to the internet dropping on occasion but it became a weekly occurrence starting a month or two ago and now it’s every other day. It’s not just us but the whole neighborhood. I’ve talked to my neighbors who are with Rogers and they ha...
I’ve been with Roger’s for 3-4 years almost I think and for the past week I’ve been opening tickets left and right even going as far as to getting a technician and I’m still stuck with an open ticket on the day of my exams and now I have no internet ...
How do I set up my Rogers Xfinity modem without the Rogers Xfinity app? It is not compatible with either of my app running devices and apparently doesn't work with a laptop. ***Edited Labels***
For over a month I am unable to access my own website on my android phone and my Lenovo laptop. I use Microsoft edge, chome and firefox. This is the error I receive- The connection for this site is not secure premiera.best sent an invalid response. ...
Got this today from Rogers. Please be advised that we are currently experiencing service interruptions in parts of Ottawa, Ontario. Our technical teams have already been engaged, and services will be restored as soon as possible. **Labels Updated**...
I don't know what is going on but since Wednesday I cant get into my rogers yahoo email account. I'm able to sign in but once I put my information in, its either a white screen and an error comes up saying "something went wrong on our end, please try...
I have Rogers Xfinity Internet Pro 2 G service but I am only getting 980 MBPS. I have talked to tech support and they said there is nothing wrong on their end. I have changed my cable to cat6a, cat7 and cat8 but the speed still the same. I double ...