1 ACCEPTED SOLUTION
Accepted Solutions
Hello @VinceC333 ,
A warm welcome to our forums! Thanks for posting your WiFi concerns here.
May I clarify, are you experiencing connection issues across multiple devices? Is it happening only during certain times of day/night? Have you made any changes to either your service or equipment set-up around the time that this issue began?
Sometimes, it may help to reboot your modem by unplugging it (along with the coaxial) for about 30 seconds before reconnecting everything, tightly and securely. You can retest your signal once it's done rebooting.
If the issue persists, kindly send us a PM @CommunityHelps so we can continue assisting further. For more information on how our Private Messaging system works, please check out our blog.
Kind regards,
RogersYasmine
Hello @VinceC333 ,
A warm welcome to our forums! Thanks for posting your WiFi concerns here.
May I clarify, are you experiencing connection issues across multiple devices? Is it happening only during certain times of day/night? Have you made any changes to either your service or equipment set-up around the time that this issue began?
Sometimes, it may help to reboot your modem by unplugging it (along with the coaxial) for about 30 seconds before reconnecting everything, tightly and securely. You can retest your signal once it's done rebooting.
If the issue persists, kindly send us a PM @CommunityHelps so we can continue assisting further. For more information on how our Private Messaging system works, please check out our blog.
Kind regards,
RogersYasmine
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