Since the past 2 weeks, our download and upload speeds has been fluctuating. Rogers have sent 2 techs to our apartment already and still getting slow speeds affecting my remote work and my room mate's streaming. We supposed to have 1.5gb down / 50 Mb...
For quite sometime now, the ignite tv boxes will jitter/drop frames or show nothing but a black screen randomly for a bit, sometimes they will display a random code that connection to the gateway or to rogers was lost. On the internet side of thin...
Anyone have a fix for connecting a hp printer after upgrading to Xfinity modem? *Added Labels*
I recently made the switch from Bell to Rogers, choosing the 1.5Gb/2years promo. During the online setup process, there was a box that said if checked, Rogers would cancel Bell's service for us. I thought great, that's gonna be less work for me! I ev...
I am unable to connect 2 smart televisions, 1 laptop, 1 desktop, smart plugs and smart lights to my wifi network. Smart TVs and computers show an x on my Rogers wifi connection. Everything was working fine on Bell and when I made the initial switch t...
I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers. All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...
I'm at a loss with how to diagnose this further. I've been a Rogers customer for almost 3 years. I bumped to the 1.5Gbps plan last year and I've never had higher than 700mbps on a speed test using . Daily average is closer to 350Mbps. I have the XB...
I have received an email message advising that my quota has been reached in my SHAWwebmail. I am however unable to access my Shawwebmail site so that I can delete emails. I have waited for hours on hold waitng to speak with an agent. Such a wait is t...
I have bad latency, jitter and packet loss with Rogers internet 1.5gb, hard wired to computer. I have had two techs come out to confirm everything from my unit is ok but both techs have also confirmed the problem is between the box in my yard and the...
My internet keeps going offline and then back online every few minutes. This happened a few weeks ago and tech support over the phone could not find and issue, but reset everything and it was fine until today. Now it has been happening every few minu...
I have tried calling every number on the rogers website to speak to a customer care specialist - as talking to the online chat, they cannot help me. Every time I call I am told the customer care is closed but to talk to someone online. When I talk to...
Having just switched from Bell to Rogers has been quite the disappointment, I was sold on the idea that I would receive 2.5Gbps internet speed, while connected to the LAN ports, however I was beyond shocked that the XB8 Gen 3 modem has only one 2.5Gb...
Worst Internet we've ever usedWas down for hours last week and finally came back up .. went back down at 11pmAnd now it is 730pm.the next day and still no Internet i keep getting told this we be resolved in 4hrs..I've been lied to so many time for cu...
Hi,I recently got new Home internet modem installed. The technician came, installed the modem and told me that he is not able to link my account with the modem. He told me to wait for couple of hours for back office team to fix it. Since then it’s be...
With Ignite i was downloading at 950 mbps on a 1.5 mbps plan with wifi. Intermittently it would drop to 600 mbps After Rogers switched to Xfinity 950 mbps download speed and 177 mbps was much better and more consistent. A couple of weeks later do...
I am very disappointed with the roger’s service specially with home internet. It is 3rd day continuesly with the interruption of internet its hard to work online when you don’t have good internet service. Totally disappointed ***Edited Labels***
someone stole my modem. what should i do?
Does anyone knows the upload speed for this plan ? Rogers Xfinity Internet 1.5 Gigabit It used to be 50mbps but now i am seeing higher speeds after Rogers rebranded to Xfinity .. ***Edited Labels***
Hello,We've just renewed our Internet plan with Rogers after 2 years, and I have been streaming games live on Twitch with no issues until recently. Particularly on peak hours, our upload speeds would drop to single digits causing my stream to lag and...
I have a Mikrotik router with a 2.5Gbps port that connects to the XB7 and a 10Gbps fiber connection to a 10Gbps switch.On the XB7, there are 4 ethernet ports. Ports 1 to 3 are 1Gbps. Port 4 is the only one capable of 2.5Gbps.If I plug my router int...
