How I Do I Change/Use Different SSID for 2.4ghz and 5ghz?

[super_robot]

I have the Rogers Ignite modem/router.( black/grey square tower thing)

I want to use 2.4ghz for one of my device due to it being further away.

Thanks

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[super_robot]

All sorted.. the APP offers limited settings... used the web page and found what I needed

[poincare]

I have the Rogers Ignite Gateway modem. I can't connect my laser printer to it, and I think this is because the 2.4 GHz and 5 GHz networks have the same name, and it's trying to connect to the wrong one. I want to change the names for the 2.4 GHz and 5 GHz networks to be different.  But when I log in using 10.0.0.1 on a web browser, and go to 

Gateway > Connection > Wi-Fi > Edit 2.4 GHz

the interface won't let me edit the SSID name. I tried going to ignitewifi.rogers.com but can't find a place to do it there either. 

[RogersAndy]

Hey @poincare!

Welcome to the community!

I can completely appreciate the confusion! Setting up separate network names is possible. You can find the details needed to set up and connect your printer here :). Let us know if you have any further questions.

@RogersAndy

[poincare]

Thanks. I've now got separate SSIDs for my 2.4 ghz and 5 ghz networks. However, I still can't get the 2.4 ghz network to connect wirelessly to my laser printer.

The printer is an HP Laserjet Pro CP 1525nw.  It works fine when I connect to a Netgear N750 router but I can't get it to talk to the Ignite Gateway router. 

[sw89]

Having same problem with same printer, HP Laserjet Pro CP 1525nw. Worked fine with last router, this new ignite one won't work! Please help!

[RogersCorey]

Greetings @sw89!

While we don't typically offer much support for printer setup, I may be able to point you in the right direction.

Have you made sure to install the most up to date drivers for your printer? I found this link for you: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-cp1525-color-printer-series/4052975...

Regards,

RogersCorey

[asdasdwdw · Accepted solution]

I was able to separate 2.4GHz and 5GHz following below guideline

https://img1.wsimg.com/blobby/go/1093a932-67a6-48ca-a881-f4aa23428fd9/Rogers%20WiFi-0001.pdf

basically you just need to use Ignite WiFi app -> Connect -> top right pencil thingy(setting?) -> walla

not sure why they will not just post this as a solution 🤔

[LJD2005]

Thanks for the link: I was able to rename 5ghz just long enough to reconnect my 2.4 device, then renamed 5 back to the same, so all one name again.

[Miker14]

This was very helpful! got my auto cat feeder going!