@hansm0leman have you done a modem restart/reboot? Give that a go. Unplug the modem from the wall socket, wait for 10 to 15 seconds and plug it back in. The modem reboot should run the firmware check to determine if the modem is up to date or not. If not, it should update automatically. Although there is a modem reboot built into the update process, I've always found that a factory reset after a production version update, or at the very least another modem restart should ensure that the modem behaves as it should.
If that still does not work, call tech support to have the modem added to the update list, which should result in a firmware update overnight.
I'm using CODA-4582U and I can see its running firmware 18.104.22.168T3
As far as I understand there is a newer version out there
I tried to reboot the modem and factory reset it a couple of times, but it still wont download a newer version
Tried to talk to support, but they just told that as long as my modem works OK there is no need to worry about firmware...
Any idea what can I do to install the latest firmware ?
@RogersAndy , is it possible to have you (or someone else) push the latest firmware for the CODA-4582 to my modem? I picked up a new one from a Rogers store yesterday and it was brand new (sealed in the box and everything). It's running 22.214.171.124T3. I've tried pulling the power from it for 10-15 seconds and rebooting but that hasn't seemed to force the update.
I appreciate your attention to the modem's firmware. If your modem is still running the .33T3 version; we can look into updating it to the latest version, .36T6.