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Knowledge Base Articles

Easy setup guide - Install your Ignite Indoor Camera

Follow these steps to install your Ignite Indoor Camera using the Ignite HomeConnectTM app. We recommend pairing your camera before installing it on the wall.   Important:  Only pair 1 camera at a time.   What's Included?     Remember to remove all ...

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How to Update Settings for Video Streaming Quality

If your internet package includes unlimited usage, be sure to take advantage of the highest quality for your choice of video streaming services.     Netflix   For each Netflix account profile you can choose from Auto, Low, Medium or High...

Connecting 2.4 GHz Devices without Disabling Band Steering

Hello Community,   Many devices that are single band 2.4 GHz capable only, such as certain printers, home security, cameras, Internet of Things (IoT) devices will not connect to a network that is using band steering because of compatibility limitati...

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Advanced Security in Rogers Xfinity App

How does Advanced Security help protect my data and devices? When enabled, Advanced Security in Rogers Xfinity continuously monitors your home network to automatically block suspicious activity and inform you of potential security concerns, pl...

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