Easy Setup Guide – Rogers Xfinity Storm-Ready WiFi

[RogersTony]

Follow these easy steps to install your Rogers Xfinity Storm-Ready WiFi.

Before you begin

• Download the Rogers Xfinity app on the Apple App Store or Google Play.
• Enable Bluetooth on your phone.
• Ensure that your Rogers Xfinity Gateway isn't in Bridge Mode.
  • Note: If you are using separate SSIDs for your 2.4 GHz and 5 GHz bands, this activation process will merge these into a single SSID and password across both bands for a stronger, more efficient and reliable connection.
• If you don't have a password, change the security mode of your home WiFi network from open to protected.
• Remove any 1st Generation WiFi Boost Pods from your network. These devices aren't compatible with Storm-Ready WiFi.
  • To remove your 1st Generation WiFi Boost Pods:
    • From the Rogers Xfinity app, go to the WiFi tab, and select View WiFi equipment.
    • Choose the 1st Gen Pod you want to remove.
    • Select Device Details, then select Remove Pod.
    • Repeat as needed.
  • 2nd Generation WiFi Boost Pods can remain connected.
    
    

Use the Rogers Xfinity app to activate your Storm-Ready WiFi

The Rogers Xfinity app will walk you through the entire setup and activation process, which includes device placement, connecting the device and activation. If you haven’t already done so, download the Rogers Xfinity app to get started.

Activation troubleshooting

If you're having issues activating your Storm-Ready WiFi device, restart the gateway:

1. Go to the Overview tab in the Rogers Xfinity app.
2. Scroll to the Gateway Restart card.
3. Choose Restart Gateway.
4. When the gateway is fully restarted, repeat the above steps to activate your Storm-Ready WiFi device.