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Knowledge Base Articles

What Is the Private Address Setting on iOS?

With the release of iOS 14, Apple introduced a new WiFi network privacy setting called Private Address to protect users from third parties attempting to track their behaviour on their iOS devices. This feature may require Rogers customers current...

Troubleshooting Latency (Wired Devices)

We know troubleshooting isn’t everyone’s idea of a great time, but we’ve compiled a few steps here that should help put some of the control back in your hands as the customer.   When should I complete these steps?If you’re experiencing intermittent ...

RogersAndy by • Retired Moderator
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Troubleshooting a Slow or Intermittent Connection (Wired Devices)

We know troubleshooting isn’t everyone’s idea of a great time, but we’ve compiled a few steps here that should help put some of the control back in your hands as the customer.   When should I complete these steps? If you’re experiencing consistent d...

RogersAndy by • Retired Moderator
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Test Your Internet Speed Using Rogers Speed Check!

Curious how fast your Internet connection is? Trying to troubleshoot a speed related issue? Look no further!   Open your preferred Web browser and go to Rogers Speed Check.Click Check Your Speed and then Begin Test in the new window that will be ope...

Creating a Rogers Yahoo! Email Address

Creating a Rogers email address is quick and easy!     First, go to www.rogers.com/begin and enter your registration key and registration number. Your Registration Key is your Rogers Account Number with an 'S' in front of it, and your Registration Nu...

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