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IGNITE TV REMOTE NOT WORKING

IGNITE TV REMOTE NOT WORKING. CAN'T WATCH COVID-19 NEWS. I absolutely hate Rogers Ignite!!! Among the frozen pictures, the seven seconds it takes to change to another channel, and the unpredictable muting - now my remote won't change channels or do a...

Resolved! Pairing Ignite TV Remote with SEIKI TV.

Seiki TV is not listed as a choice. I keep getting option about VOICE. I don't want voice. I just want to use my Rogers remote. How do I do this?   *** Edited Labels ***    

calmcalm by I've been here awhile
  • 1885 Views
  • 3 replies
  • 0 likes

Resolved! Big Time Lag with Ignite TV Guide!!!

I have internet no prob there..but if i go to the Guide it lags HUGE i can't get the channel to come up...it just sits there in the guide ...anyone else having probs     ***Added Labels***

Resolved! How to remove channel banner from ignite tv

On the nextbox 3 there was an option to remove the channel banner from the tv screen. How can I do the same on ignite tv.      **Labels Added**

pboc by I'm here a lot
  • 2571 Views
  • 3 replies
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Resolved! Playlists and my PC

I've been trying to look for the playlist creation menu as outlined here https://www.rogers.com/customer/support/article/using-the-saved-menu-on-ignite-tv   On my PC browser, so I can log in, and play back all episodes of the same program back to bac...

akoroshi by I plan to stick around
  • 1104 Views
  • 2 replies
  • 0 likes

Resolved! Sound & Video freezes while Playing Recorded Shows.

I've had a challenge come up in the last couple of days.  While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...

tjembury by I've been here awhile
  • 6100 Views
  • 18 replies
  • 1 likes

Resolved! question about "on demand" outside the home

When I watch a show on demand on a device out of home, but don't finish it, and then try to finish it at home, the show is not there.  Sometimes I can't even find it with a search.  Last night it happend from one device in my home to the other.  I co...

Cathy33 by I've been here awhile
  • 1206 Views
  • 5 replies
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Resolved! Flex Channels - CTV Sci Fi

Why do the flex channels offer CTV Drama, CTV Comedy and CTV Life but not CTV Sci-Fi? How do you get that added to your package?       ***Edited Labels***

aries19ca by I plan to stick around
  • 10962 Views
  • 16 replies
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Resolved! ICC T20 World Cup 2021 - Cricket

The Cricket ICC T20 World Cup 2021 will be held from October 17th to November 14th 2021. On which channel(s) can this tournament be watched on Rogers and if it will be pay per view what is the pricing of the matches or for the tournament.   *** Edite...

Resolved! Rogers automatically extending recordings of some programs?

I got a pleasant surprise the other day when I recorded a Leafs game on Sportsnet: the game ran beyond the programmed timeslot but I noticed that it did not stop recording.  I also recorded last night's game with Vancouver and saw, this morning, that...

-G- by Resident Expert
  • 2105 Views
  • 6 replies
  • 2 likes

Resolved! Device activation has failed due to error: 012

Been having problems (again) with one of my STBs so Rogers swapped it out.  I received my new one and when I went to set it up, I get the following message:     Device activation has failed due to error: 012   I have spent hours on the phone with tec...

jjjjy7 by I'm a reliable contributor
  • 8487 Views
  • 3 replies
  • 0 likes

Resolved! Poor Video Quality Casting Ignite TV to Chromecast with Google TV

Hi all, I have had a Chromecast for some time now and casting to it from the ignite TV app works great. I recently updated to the "Chromecast with Google TV" and now when I try casting, I get maybe 360p video quality at best. This pretty much makes s...

Sidiam by I plan to stick around
  • 5876 Views
  • 23 replies
  • 0 likes

Resolved! Ignite Tv Remote in IR mode only

Good evening. I was wondering if it is possible to program the ignite tv remote (RX15) to operate in IR only mode.  I can not teach my universal remote commands because Rogers remote is in RF mode. I understand I will lose the voice option, which I d...

cnp by I've been here awhile
  • 8968 Views
  • 16 replies
  • 0 likes

Resolved! Ignite TV doesn't load with Safari 15 browser

Hi, guys,   I just update Safari browser to version 15.0 today on my Mac and ignite TV stopped loading. It only shows "now connecting to your entertainment experience". I have gone through all the browser menu items and none of the settings made it w...

imbimmer by I'm here a lot
  • 1853 Views
  • 4 replies
  • 0 likes

Resolved! PVR Won't Delete Recording (Ignite TV)

I was at an appointment and tried to download an episode of a show (Chicago Fire) recorded on my PVR to my phone. The app froze and I had to reboot my phone. Decided to just watch the show instead of downloading first.Got home, tried to delete record...

Resolved! XR15 Remote - Control TV Power & Receiver

Hello All, I'm trying to configure my XR15 remote to Control the TV Power (ONLY) and adjust the VOLUME via my Sony AV Receiver.   My Setup: LG TV 4K - connected directly to Ignite modem, my receiver doesn't support 4K passthrough, so I connect direct...

daedwards14 by I've been here awhile
  • 2739 Views
  • 7 replies
  • 0 likes

Resolved! Ignite TV Box vs. Roku?

I just got Ignite with the streaming box and Disney +. Is there any advantage to using this box over my Roku?   *** Edited Labels ***