11-22-2022 07:56 AM
I am recording a series. I watched one episode on my phone, using the app, and now when I try to watch on my tv I get the message "downloaded to another device. It must be returned to your PVR before you can watch it." How the heck to I return it to my PVR? Must I now watch the whole series on my phone???
11-22-2022 10:19 AM
@slb260 Here's the link regarding download & go:
https://www.rogers.com/support/tv/how-to-use-download-and-go-with-ignite-tv
If you're not out of the country, you should just be able to stream the programme, instead of downloading it to your device.
11-22-2022 10:52 AM
I am having the same issue except I didn't watch anything on my mobile device nor do I even have the app on a mobile device. When I go to watch something I recorded on the ignite box it says the program has been taken to go on my mobile device but it hasn't. It says I have to return it to my PVR before I can watch it but I can't return it as I never took it. What should I do to rectify this?
11-22-2022 10:56 AM - edited 11-22-2022 10:57 AM