Rogers XR15 Remote Control

[Don2023]

Is the Rogers XR15 TV set-top a rental?

The return/ok button is broken. There is a hole in the middle button with white light flashes.

Can it be repaired or replaced for free?

Thanks

***Edited Labels***

[-G- · Accepted solution]

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@Don2023 wrote:

Is the Rogers XR15 TV set-top a rental?
The return/ok button is broken. There is a hole in the middle button with white light flashes.
Can it be repaired or replaced for free?

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Yes, Rogers will replace Ignite Voice Remotes free of charge.  To request a new remote, you can either contact support via Telephone or Chat or send a private message to @CommunityHelps .