In the On Demand Free Movies I saw Abominable with the image of the 2019 family friendly animated adventure movie (7/10 on IMDB, 82% on Rotten Tomatoes). Clicking the link I got the 2020 Abominable live-action Horror movie (2.8/10 on IMDB). There's a huge difference between the two and I was greatly disappointed.
Thank you for posting your concern to the community.
I can understand how frustrating it was to order the wrong movie based on the preview image. Was there a brief caption that describes what the movie is about or were you only able to view the picture before purchasing? We will pass along your feedback on the preview image.
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I am already using Ignite. This issue is with the On Demand service in Ignite. The information button tells me it's the 2019 Animated film about a Teenager and friends trying to return a Yeti to it's home. I click on play the free version on Xumo and it takes me to the Horror film from 2020.
Thank you for clarifying you already have Ignite TV and for additional details. @57, thanks for replicating the issue.
We can submit a ticket on your behalf to have the search result open the correct title for Abominable 2019. Please drop us a line in a private message so we can get started.