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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34774 Views
  • 4 replies
  • 9 likes

Resolved! Using the MF271 as a modem with an external router

Hi everyone,   I've been trying to set up my rocket hub (MF271) as a modem and then use an external router to broadcast the signal with a better range than the MF271's built in one. But I can't seem to get it to work. When I plug the ethernet cable d...

jramsay by I've been around
  • 28259 Views
  • 40 replies
  • 0 likes

Resolved! MyRogers App will not Remember Login Info

MyRogers on Browser stores login and password on Samsung ELIte tablet. But the MyRogers app does not. I turn on 'remember me' but next time I load it is turned off again.   *** Added Labels ***

MCollins55 by I've been around
  • 5446 Views
  • 9 replies
  • 0 likes

Resolved! unlock code doesn't work

i requested from rogers to unlock my samsung s3 phone, but the unlock code they have given didn't work. after i tried for several times, i called them again and said to me that i need to call them again tomorrow because they can't access my profile. ...

readyyoung by I've been here awhile
  • 14521 Views
  • 21 replies
  • 0 likes

COVID 19 Service

Is Rogers doing anything for PayAsYouGo Customers during this time? I've heard US companies are extending expiry dates on the prepaid accounts.  Others are offering access to data plans at no fee. Any crumbs being tossed our way?

fiona59 by I plan to stick around
  • 1845 Views
  • 1 replies
  • 0 likes

Resolved! COVID-19 -Shipping/Pick up Delays

Hi there! Just over a month ago I ordered and paid for a new iPhone (upgrading from my current one) straight from my local Rogers. They said it would be in by April 1st at the latest and I could come pick it up then, but that same local Rogers is tem...

Resolved! security breach?

Just got an e-mail supposedly from Rogers. Anyone have any more info on it? Here's part of what it said. It also links to an offer from TransUnion. Is this e-mail legit? "We are writing to inform you about a recent situation with a Rogers service pro...

Robbell by I plan to stick around
  • 10628 Views
  • 30 replies
  • 1 likes

Canada + US Plan vs Unlimited US Calling Add-On

Canada + US Plan vs Unlimited US Calling Add-On So my question is: If I have a Canada + US plan do I require the unlimited us calling add-on, does that do anything or is it a waste of money ($15 per month).   Thank you.   *** Edited Labels *** 

Sukhpreet7 by I've been around
  • 3844 Views
  • 5 replies
  • 0 likes

Call Failed

Has anyone else been noticing lots of calls are failing? I live in Bradford and I've had my calls not dial out, then getting the message "call failed" on my iPhone. When I enable wifi calling the calls will go through, I'm assuming the towers and bac...

gp-se by I'm an advisor
  • 7310 Views
  • 5 replies
  • 0 likes

Galaxy S8 GPS issues since the last security patch update

Hello Members!   Having a problem with my Galaxy S8 SM-G950W since the January 2020 security patch that has caused GPS to sporadically stop working and am reaching out for some assistance.   For example, I'll be using google maps navigation and after...

thecooldude by I've been here awhile
  • 6385 Views
  • 3 replies
  • 0 likes

Resolved! Commercials

Why do we have to watch the same commercials over and over and over again? Why can't we just see the native feed from which ever broadcast we're watching? This is enough to make me not want to pay for this service. I will find an alternative way to w...

JWB99 by I've been around
  • 18259 Views
  • 27 replies
  • 2 likes

Resolved! TV Notifications

I had to messages on my notification settings on my TV but when I click on it nothing happens. How would you access your notifications on the tv?   *** Edited Labels *** 

Resolved! 5G Wireless Network Support

Hi, Will Rogers support 5g by Q4? Are we gonna get the S10 5g in Canada?   *Added Labels*

doomfrawen by I've been here awhile
  • 8310 Views
  • 18 replies
  • 0 likes

Blackberry Z 30 unlock

I have problems with unlocking my rogers Blackberry Z30. I am a 20+ years loyal Rogers’ customer, and used at least 5 Blackberries consecutively in the past. The last one, the Z30 was retired in 2018. I wanted to unlock it to use for local calls when...

PMariai by I've been here awhile
  • 3469 Views
  • 4 replies
  • 0 likes

NHL gamecentre "Media error: video not available"

Trying to use gamecenter on my PC, this occurs with both Microsoft edge and chrome browser. I get the error message "media error: video not available" after logging in and trying to select any game to play. Usually once it happens, I cant use gamecen...

Bwastalos by I've been around
  • 11437 Views
  • 21 replies
  • 0 likes

Resolved! Worry-free data management

what is Worry-free data management option, recently appeared in my account.   *Edited Labels*

Enfo by I've been around
  • 16827 Views
  • 28 replies
  • 0 likes

Resolved! NBC Sports Channel

Any chance we will have NBCSPORT in Rogers channel lineup?      **Labels Added**