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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 31421 Views
  • 4 replies
  • 9 likes

Resolved! "No SIM card installed"

I bought an iPhone X recently, and about once or twice a week, it will tell me there's no SIM card installed. It lasts for minutes, sometimes an hour or more, then the phone will be fine for a long time. This last time it's been fine for well over a ...

Resolved! Clarification on $250 off promo when activating an iPhone and Apple Watch

I was just on a live chat and the agent had no idea what I was talking about and transferred me to retentions which was an infinite wait. Got fed up and ended the chat. So here’s my question. It’s pretty simple:I upgraded one of my lines from an iPho...

nasa25 by I'm a Trusted Contributor
  • 2981 Views
  • 4 replies
  • 0 likes

LTE Speed on XS

I know there have been some things going around about this but wanted to know and hope it could be fixed with a carrier update or something. Since going to the XS Max my LTE down speeds near home has dropped from 40-60 to 6-10MB/s.    I've already do...

bdobson by I Plan to Stick Around
  • 3249 Views
  • 4 replies
  • 1 likes

Apple Watch Transfer exisiting data plan

Anyone know on how re-setup existing data plan on apple watch? I noticed that once you setup plan once, let say you wipe your watch or get new one and want to re-use watch pan that your already have, rogers does not seem to let you to select plan you...

dstochmal by I've Been Here Awhile
  • 1688 Views
  • 1 replies
  • 0 likes

Resolved! TV Call Display

How do I set up my Home Phone to show who is calling on my TV?     **Added Labels***

Tazzy0001 by I've Been Around
  • 3527 Views
  • 3 replies
  • 0 likes

Resolved! Apple Watch Series 4 Device Protection

Hello Everyone,                Any one knows if Rogers is giving Device Protection for Series 4 Watch.    *** Edited Labels ***

prakaash by I've Been Here Awhile
  • 2807 Views
  • 4 replies
  • 0 likes

Resolved! Apple Watch LTE: 3rd-party apps can't get data?

I have an Apple Watch Series 3 with LTE, I activated an LTE plan with it, and it looks like none of the 3rd-party apps I installed on the Watch has any access to LTE data. The Apple build-in apps have no issue accessing LTE at all.   Is there somethi...

benad84 by I've Been Here Awhile
  • 2609 Views
  • 3 replies
  • 0 likes

Surface Pro 6 LTE/eSIM

Will the surface pro 6 just announced have LTE and or Esim support soon?       ***Added Labels***

cafekief by I'm an Enthusiast
  • 3693 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Home Phone rings late

Just got Ignite internet/TV/Phone package.   The phone number was ported from Bell to Rogers. When I call from my cell phone on Bell, the Rogers home phone does not ring until my 3rd ring. Is this normal? Should it ring on the first one?   ***EDITED ...

bhoward57 by I Plan to Stick Around
  • 2243 Views
  • 4 replies
  • 0 likes

Resolved! Nextbox 3 - forced resolution to 1080p issue

Hi   Since an update in March my Nextbox 3 keeps forcing the screen resolution to 1080p.  The problem is that my TV (an LG 50PC3D) maxes out at 1080i.  This creates an invalid format error between the TV and the Cable Box and the image is poor or non...

irelandm by I Plan to Stick Around
  • 10515 Views
  • 34 replies
  • 0 likes

Wireless Ottawa Outage During Storm (2018)?

Hey all,   Did anyone else have outage for cellular service in the Ottawa area during last night's storm?   Or was the cell system simply that jammed?     **Added Labels**

akselsoft by I Plan to Stick Around
  • 5265 Views
  • 10 replies
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Resolved! Does Rogers support conditional call forwarding ?

Hey everyone, Just wanted to ask since I've been getting mixed answers but does anyone know if rogers supports conditional call forwarding ? I want to enable call forwarding if my phone is unreachable but the rep I spoke to insisted they only support...

Resolved! Dead zones

is there a place to report dead zones, i live in Calgary and there are a number of places where i can count on having no bars or full bars but can never get a call through, i have a iphone 3gs with ios 4.2 and have done the whole network reset thing ...

Carusk by I've Been Here Awhile
  • 9065 Views
  • 9 replies
  • 0 likes

Cell Phone Reception in West Vancouver

I live in the Vancouver area and have a Rogers plan (obviously, since I'm posting here) but periodically, it will randomly go into Roaming mode. It seems to happen most when I'm at my office in West Vancouver but has happened elsewhere on the North S...

CatH15 by I've Been Around
  • 6289 Views
  • 8 replies
  • 0 likes

Resolved! BlackBerry Key2

The Key2 was announced today any idea when Rogers will be offering pre-orders?         ***Added Labels***

Newjack1 by I've Been Around
  • 7980 Views
  • 8 replies
  • 1 likes

Resolved! I have a few questions about home phone service

1 - Can I use my cordless handset base unit or does it have to be a regular old fashioned phone 2 -Can I  still use my 2 cordless handsets as well? 2- Can I use my stand alone fax machine to send and receive faxes? Thanks in advance,

lavalamps by I Plan to Stick Around
  • 7930 Views
  • 23 replies
  • 0 likes

ROAM LIKE HOME RING

Hi,   I am currently in Europe and using Roam Like Home.  I use this predominantly for my business so I can run my business without my clients knowing I am out of the country.   Today, I had a few question why there was the "international sounding ri...

JasonM7 by I've Been Around
  • 2295 Views
  • 3 replies
  • 0 likes

U.S roaming for for people who go for 3 months at a time

when the 2 of us go to the U.S for 3 months -it becomes very costly to roam.$40. X2 X3= $240.00 + many times we might not even use more that 5 minutes-but we need to cover ourselves in case we get calls from home.  I saw that Wind Mobile offers  unli...

alpuma by I'm Here A Lot
  • 5392 Views
  • 7 replies
  • 0 likes

Resolved! 5G, 4G and 3G LTE

So right now am on my way to Surrey on the trans Canada hwy though Merritt. Not bad cell service tho for the passed three days in Vernon bc it's been switching from 3g and LTE, why don't I get 4g? Also when will Rogers announce 5g service?         **...

cafekief by I'm an Enthusiast
  • 7206 Views
  • 9 replies
  • 0 likes

Back-to-School Offers

  Rogers discounts unlimited internet plans for back-to-school, offers 6-months free Netflix   https://mobilesyrup.com/2018/08/09/rogers-2018-back-to-school-internet-wireless-free-netflix/       ***Edited Labels***

Datalink by Resident Expert
  • 4420 Views
  • 1 replies
  • 0 likes