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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32156 Views
  • 4 replies
  • 9 likes

Losing Network connection while roaming

I'm in Panama right now and I keep losing network connection every 15 mins or so. When I shut down my phone and turn it back on the network is reestablished but I can't keep doing this every time I need to use the internet or phone someone. Please he...

Pennylayn by I've been around
  • 1533 Views
  • 1 replies
  • 0 likes

3g network unstable in ottawa this week

anyone else experiencing 3g outages in Ottawa this month?  my phone keeps losing connection at the most inconvenient times!   Even to the point of NoService at all.

lina0001 by I've been around
  • 1349 Views
  • 1 replies
  • 0 likes

Not able to call a Bell number that use to be on Rogers

Hi,   Many of my contacts on the rogers network have not been able to call my phone number which has been ported to the Bell network. I have reached out to Bell about this situation and they have identified that this is a translation failure that is ...

Resolved! Rogers Release of Gigabit LTE?

at what point will rogers wireless release Gigabit LTE in #mertoVancouver/BC.. ETC my If my LG V30 is Capable of doing it!?

cafekief by I'm an enthusiast
  • 5488 Views
  • 11 replies
  • 0 likes

Resolved! unwanted text messages...

From the day I activated an i-phone 3 gs I have received one text message a day with a "win an i-pad" message by answering a silly multiple choice message and texting back to 55 155.   On my last bill I had a $60 add on that seemed to be related for ...

cdnklc by I've been here awhile
  • 46672 Views
  • 40 replies
  • 0 likes

Resolved! Message Waiting Light Not Working on Home Phone

When I recently switched my home phone, internet and TV services from Bell to Rogers, the message waiting light for voicemail on my home phone stopped working.  I had Bell voicemail before and the message waiting light worked fine.  Rogers voicemail ...

JimPaulin by I've been around
  • 3100 Views
  • 4 replies
  • 0 likes

Mobile network reliability in Van

I need some advice on what I should do...I moved to south surrey from calgary just over a year ago. Since then I've been patiently waiting for my contract to expire cause the service is just non existent in some areas( my basement apartment being one...

Beezer5555 by I've been around
  • 1793 Views
  • 2 replies
  • 0 likes

Resolved! New phone activation

My wife joined my previous Rogers account on Tuesday and bought an iPhone 4. She left the store after they told her that activating the phone could take a few hours. It is now Thursday night and the phone still isn't connecting to the network. We hav...

goodfella114 by I plan to stick around
  • 16793 Views
  • 42 replies
  • 0 likes

Fido phone on Rogers network?

I know there is some connection between Fido and Rogers.   Can I put my Rogers sim card in a Fido phone and have it work with the Rogers network & account?   ***edited labels***

Brad_JK by I plan to stick around
  • 158689 Views
  • 16 replies
  • 0 likes

Cannot link Internet account to Myrogers

Hello!   MyRogers account is set up and linked properly to my wireless phone account.  However, I also have an internet account. Both accounts were created in August on the same day, and I have tried calling 6 times to have my internet account linked...

Gillam94 by I've been around
  • 1734 Views
  • 1 replies
  • 0 likes

Unable to connect to Rogers Network

Been having the problem since last night with connecting to the cell network. Top left corner continues to say "searching". I've tried Network Settings resets, updated carrier settings, and power cycle to no avail. It's an iPhone 6.    Any tips?    T...

PSA - DO NOT update Series 4 Apple Watches to 5.1

My series 4 watch is bricked.Tons of stories online of this happening. It’s a massive issue. Apple support are working on it. No ETA right now.If you have a watch stuck at the Apple logo, leave it off the power and let the battery drain and eventuall...

nasa25 by I'm a trusted contributor
  • 3838 Views
  • 11 replies
  • 1 likes

IPhone XS Max

Random issues which I'll list below I have been having since I got the phone a day or 2 after it launched on Rogers.    1. Calls constantly failing when I'm trying to dial out. 2. Calls dropping when I have 2 other people on the line at the same time...

tripppyj1 by I've been here awhile
  • 5321 Views
  • 18 replies
  • 0 likes

Announcing! The Rogers MyWiFi App Beta Test! **ENDED**

  Hey Community!   Our next Beta Test has arrived!   The Rogers MyWiFi Beta Test is our next beta test, open from October 15th 5PM to October 26th 5PM. There will be a survey to submit following your testing period.   To show you how much we value yo...

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Setting up Voice Mail on Cell Phone

NOTE: We have a Cell Phone plan with two phones.  The voice mail was set up for one but I could not set it up for the other. There are on line instructions to hold down the 1 on the phone to get further instructions, but I would just get a voice that...

User14 by I'm a trusted contributor
  • 3032 Views
  • 1 replies
  • 1 likes