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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32715 Views
  • 4 replies
  • 9 likes

Resolved! New gen iPad Pro coming to Rogers?

Hello,    I wanted to see if anyone might know if Rogers will get the newer gen of 12.9 ipad pro for purchase with easy pay?    Thanks.    ***EDITED LABELS***

van10 by I plan to stick around
  • 5874 Views
  • 11 replies
  • 0 likes

Resolved! Anyplace TV on Android

Hi,   I just installed the Anyplace android ap on my Android TV box. The program installed correctly and it accepted my credentials, but it seems to be stuck on a series of 4 "Welcome" screens that I can swipe showing skins and features. There is no ...

haterhate by I've been here awhile
  • 8491 Views
  • 10 replies
  • 0 likes

Resolved! MyRogers Site on Chrome is Broken

Been like this for at least a month. And this is just the "Account Overview" page. "Billing & Payment", "Services" and "Profile & Settings" pages are all messed up too. The entire site is broken.   Chrome Version 50.0.2661.87 m (up to date)   Works f...

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GODKING by I've been here awhile
  • 7714 Views
  • 13 replies
  • 1 likes

BB Key 2 Android Pie Upgrade

Hi All,   Do you guys know if BB Key2 android OS would get an update for the android Pie?   Thanks,   Dominic       ***Edited Labels***

dominicnba by I've been around
  • 3098 Views
  • 2 replies
  • 0 likes

Resolved! New phone not recognizing old sim card?

I recent;y upgraded to a hand-me-down Galaxy Note 4 and it is not recognizing my sim card. It worked fine for the previous owner (family member) so I am unsure of what could be the issue. I did have the sim card cut a bit to fit the new phone (standa...

Dlink10 by I'm here a lot
  • 2728 Views
  • 5 replies
  • 0 likes

Unlock Code

First timer here..please help. I need to unlock a Rogers phone I recently bought. When I put my sim in its says I need Rogers network code..please HELP       ***Edited Labels***

Steph17 by I've been around
  • 3191 Views
  • 4 replies
  • 0 likes

Android 10 Update for Samsung Galaxy A70

Fido and Telus are announcing the update for the A70 to Android 10 for may 25th. Will Rogers update be on the same date?   Thanks     **Labels Added**

jpduval by I plan to stick around
  • 3742 Views
  • 7 replies
  • 0 likes

Usage Unavailable on the MyRogers App

Anyone else having issues with checking their data or other usage? For the last week mine is just a ton of 000000000 all the way across so I can’t even check my usage at all for data. *** Added Labels ***

Feejay by I've been around
  • 6005 Views
  • 11 replies
  • 1 likes

New Pay As You Go Maximum Balance

Had my prepaid phone off during the holidays and just turned it on today to receive the following text from Rogers:   Rogers service msg: Starting at the end of 2018, our prepaid services will have a maximum allowed balance of $150. Any balance above...

lmcjipo by I plan to stick around
  • 64513 Views
  • 367 replies
  • 3 likes

Samsung Gear S2 and S3 LTE

When will Rogers get off their behinds and support eSim for Gear S2and Gear S3 LTE functionality??? These smartwatches have been out a while now and Canada is lagging far behind implememting these services.So frustrating.

m4x by I've been around
  • 4431 Views
  • 5 replies
  • 0 likes

Resolved! Free Previews

Hollywood Suite is again on free preview until January 5th. I don't know why Rogers have not yet updated their free preview page, which is out of date (at this time).   http://www.rogers.com/consumer/tv/free-previews?ipn=1   The link often remains th...

57 by Resident Expert
  • 18284 Views
  • 51 replies
  • 1 likes

Resolved! ZTE MF275 Firmware Update

HiI was wondering where I can go to update the firmware on MF275. I have gone to ZTE's website and selected my model but no firmware or downloads are available. I have also done a google search to no avail. I have contacted rogers support and they su...

Resolved! Minimum Top Up Amount

Hello, I've purchaced a voucher of $10 and I get a message of "The Pay As You GoTM card / voucher provided does not have enough balance to cover the minimum top-up amount". I remember in the past (about 1 year ago) I've used a $10 one with no problem...

Quodis by I've been here awhile
  • 12005 Views
  • 37 replies
  • 0 likes

Resolved! Wifi Calling

Good day,   I have a Galaxy S6 Edge plus with the latest android marshmallow.   My question is, how do I know when I am using WIFI Calling ? how can I test it and know it work ?   ***Edited Labels***

Patthe by I plan to stick around
  • 14732 Views
  • 45 replies
  • 0 likes

Samsung Galaxy S9 and S9 Plus OS/Security Updates

 Has anyone received the March security and bugfix release that was supposed to be released on the 16th??? USA carriers are already releasing april security patches, why is Rogers always so far behind on these releases and how come KUDO from the prev...

IainS by I plan to stick around
  • 23888 Views
  • 160 replies
  • 0 likes

Resolved! Bloquer un numéro

Salut! J'aimerais savoir comment faire pour bloquer un numéro de téléphone... Pour ne plus me faire achaler!! Mais je ne trouve pas comment faireni où aller pour faire cela... Quelqu'un peut m'aider?   Merci!!         ***Edited labels***

New affordable Rocket Hub plan?

We in Rural Milton just got a community newsletter from our town counselor in which it was mentioned that new Rogers Rocket Hub plans for rural customers would soon be offered. For too long we have been hammered with ridiculously expensive data plans...

Geezer by I plan to stick around
  • 39037 Views
  • 75 replies
  • 0 likes

Resolved! Because You Watched

When browsing "Saved" or "On Demand" in Rogers ignite, there is a row titled "Because You Watched".Recommendations are a good idea but some of the listings are things I'm embarrassed to have watched and the system keeps putting them in my face.There ...

markglaab by I've been around
  • 2337 Views
  • 1 replies
  • 1 likes