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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34794 Views
  • 4 replies
  • 9 likes

Resolved! Discounts expiring

My package expires July 1st.  I decided to call Rogers to see what my options were.  I asked the service rep, I’m looking for in and around the same channels I have for around the same price.  It took me countless phone calls throughout the years and...

kells79 by I plan to stick around
  • 34582 Views
  • 49 replies
  • 1 likes

Resolved! AppleCare+

Is Rogers not offering AppleCare+ anymore when purchasing an iPhone? Just ordered a 6s on our business account (separate from my normal consumer wireless account) and the person on the phone told me Rogers doesn't do AppleCare anymore on both the Per...

Purchase wireless home phone device (ZTE MF723) only

Hi, I was wondering if it's possible to purchase the wireless home phone device only (the ZTE MF723), without actually subscribing to the wireless home phone service? The website says the device cost is $65. I am a Rogers mobile customer, but I'd lik...

heytim by I've been here awhile
  • 7509 Views
  • 6 replies
  • 0 likes

Resolved! Unlocked Bell S7 and Roger's WiFi calling...

Sorry if this has been asked before but I can register for WiFi calling but under Phone settings there is no WiFi calling or Volte option.Is it as simple as reset network settings or is it because of it being originally a Bell phone?Thanks in advance...

A320B767 by I plan to stick around
  • 16421 Views
  • 46 replies
  • 0 likes

Phone switching to Roaming

Whenever I go underground or am in a building my phone goes roaming for inconsistent amounts of time. I'm sitting on my cpu connected to wifi, yet I'm out of my coverage area? This is getting ridiculous, sitting at home and roaming has been up for se...

Resolved! Misleading wireless(mobile) data usage cycle information

I also believe Rogers should provide more timely updates for internet data usage. My previous provider's data was a maximum of 4 hours old and even this is not timely enough. By checking my data usage different times of the day, I have found Rogers d...

kco by I plan to stick around
  • 13925 Views
  • 19 replies
  • 1 likes

Resolved! iPhone Visual Voicemail No Longer Offered?

I recently had my phone transferred from another family member's name to mine and the voicemail looks different.  When the phone was under the family member's name, my voicemail listed the numbers that called and I was able to listen to the messages ...

writergal by I plan to stick around
  • 29101 Views
  • 44 replies
  • 0 likes

Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm here a lot
  • 54911 Views
  • 44 replies
  • 0 likes

Resolved! Unusual High Data Usage

I have a 6gig plan, and I'm a typical smartphone user....on the top end I use 700mb per month, at the most.  And that's been my average amount (sometimes 650mb) since the iPhone 3G has been out. Now all of a sudden, bright and early Monday morning (N...

tosmoke by I plan to stick around
  • 52742 Views
  • 81 replies
  • 1 likes

Google Chrome password manager reporting data breach ...

I logged into my Rogers account today and Google Chrome Password Manager popped up a message saying that a data breach for this site (Rogers) may have exposed your password or something like that.  (Chrome will do this by design now upon login to any...

HWDan by I'm here a lot
  • 1727 Views
  • 1 replies
  • 0 likes

Resolved! iPhone with no data plan not receiving text messages

I recently gave my dad my old iPhone 4. He does not want to pay for a data plan because he doesn't need one. The rest of my family has iPhones and when we try and send him text messages (not iMessages) he only receives them when he is on wifi. He is ...

clancimus by I've been around
  • 126341 Views
  • 11 replies
  • 0 likes

Bill Paying - Where to Enter Credit Card Number?

When I go to "pay now" and pick credit card, I can see where to enter the card expiry date and security code, but I can't find the row in which to enter my credit card number.  It doesn't matter if I use IE or Chrome.  Does anyone else have this prob...

Hajduk by I've been here awhile
  • 9214 Views
  • 22 replies
  • 0 likes

Rogers anywhere tv app on sony bravia tv

At my cottage and trying to get the anywhere app on my sony tv.  I can get the Bell one but not rogers   My best case is getting on my computer and using HDMI cable but it gets blurry   Why is this so hard?   Solutions?     ***Added Labels***

gvc1 by I've been here awhile
  • 22348 Views
  • 14 replies
  • 0 likes

Resolved! New gen iPad Pro coming to Rogers?

Hello,    I wanted to see if anyone might know if Rogers will get the newer gen of 12.9 ipad pro for purchase with easy pay?    Thanks.    ***EDITED LABELS***

van10 by I plan to stick around
  • 7346 Views
  • 11 replies
  • 0 likes

Resolved! Anyplace TV on Android

Hi,   I just installed the Anyplace android ap on my Android TV box. The program installed correctly and it accepted my credentials, but it seems to be stuck on a series of 4 "Welcome" screens that I can swipe showing skins and features. There is no ...

haterhate by I've been here awhile
  • 9736 Views
  • 10 replies
  • 0 likes

Resolved! MyRogers Site on Chrome is Broken

Been like this for at least a month. And this is just the "Account Overview" page. "Billing & Payment", "Services" and "Profile & Settings" pages are all messed up too. The entire site is broken.   Chrome Version 50.0.2661.87 m (up to date)   Works f...

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GODKING by I've been here awhile
  • 9487 Views
  • 13 replies
  • 1 likes

BB Key 2 Android Pie Upgrade

Hi All,   Do you guys know if BB Key2 android OS would get an update for the android Pie?   Thanks,   Dominic       ***Edited Labels***

dominicnba by I've been around
  • 3611 Views
  • 2 replies
  • 0 likes