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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 35437 Views
  • 4 replies
  • 9 likes

Resolved! Wifi Calling /Wifi Assist

Wifi-assist is buggy.At first, wifi-assist worked perfectly. If you left wifi on, it would connect to the wifi signal seamlessly even though you were not in Airplane mode.Lately, however, it's not working as it should. It occasionally connects normal...

Hmm by I'm a reliable contributor
  • 4934 Views
  • 2 replies
  • 0 likes

Resolved! iPad Pro 9.7"

Hello,   Just wondering if Rogers ever plans to have this device available just has I don't like the giant pro size but also dont want the old Air 2 that came out 2 years ago.       ***Edited Labels***

JaxeBard by I've been around
  • 3463 Views
  • 2 replies
  • 0 likes

Packet Loss / Issues Playing Online Games

Hi,   Recently I've been having a lot of issues lately with bad lag trying to play multiple online games and after digging into some of @Datalink 's old posts I have tried to run a couple of 10 minute tests while trying to play a game in an attempt t...

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Kiwisz by I've been here awhile
  • 15576 Views
  • 35 replies
  • 1 likes

Plans to expand HD voice?

Are there any plans in the works to expand HD voice or the wideband codec to work when calling customers on Bell and Telus? With VoLTE now widespread, it should be more feasible than ever. Even the big two competing US carriers (AT&T and Verizon) wer...

Crab9000 by I'm here a lot
  • 3835 Views
  • 3 replies
  • 1 likes

Resolved! SIM PIN vs PUK vs NETWORK LOCK

 Background:.Just experimenting a bit and want to make sure I understand this subject correctly. On my Rogers account, for the last year or so,  I have been using an HTC windows phone. I went through the process at that time to get it unlcoked (it wa...

Mediaman by I'm a reliable contributor
  • 44023 Views
  • 27 replies
  • 0 likes

Security Camera Video not accessible via Web Browser?

I just had Security Video installed but it's not working on any browser: Chrome, firefox, safari. Has anyone experienced this and how do you correct to view properly?       ***Edited Labels***

jhunt16 by I've been around
  • 2534 Views
  • 3 replies
  • 0 likes

Roam Like Home Issues

Roam Like Home is having a couple of weird issues and I was wondering if anybody else had the same issues or knew of any fixes.  A person on my plan is currently in India and using the feature. She is currently experiencing a few problems.  1. There ...

nitingaba by I plan to stick around
  • 17478 Views
  • 29 replies
  • 0 likes

Resolved! Discounts expiring

My package expires July 1st.  I decided to call Rogers to see what my options were.  I asked the service rep, I’m looking for in and around the same channels I have for around the same price.  It took me countless phone calls throughout the years and...

kells79 by I plan to stick around
  • 36921 Views
  • 49 replies
  • 1 likes

Resolved! AppleCare+

Is Rogers not offering AppleCare+ anymore when purchasing an iPhone? Just ordered a 6s on our business account (separate from my normal consumer wireless account) and the person on the phone told me Rogers doesn't do AppleCare anymore on both the Per...

Purchase wireless home phone device (ZTE MF723) only

Hi, I was wondering if it's possible to purchase the wireless home phone device only (the ZTE MF723), without actually subscribing to the wireless home phone service? The website says the device cost is $65. I am a Rogers mobile customer, but I'd lik...

heytim by I've been here awhile
  • 8688 Views
  • 6 replies
  • 0 likes

Resolved! Unlocked Bell S7 and Roger's WiFi calling...

Sorry if this has been asked before but I can register for WiFi calling but under Phone settings there is no WiFi calling or Volte option.Is it as simple as reset network settings or is it because of it being originally a Bell phone?Thanks in advance...

A320B767 by I plan to stick around
  • 18207 Views
  • 46 replies
  • 0 likes

Phone switching to Roaming

Whenever I go underground or am in a building my phone goes roaming for inconsistent amounts of time. I'm sitting on my cpu connected to wifi, yet I'm out of my coverage area? This is getting ridiculous, sitting at home and roaming has been up for se...

Resolved! Misleading wireless(mobile) data usage cycle information

I also believe Rogers should provide more timely updates for internet data usage. My previous provider's data was a maximum of 4 hours old and even this is not timely enough. By checking my data usage different times of the day, I have found Rogers d...

kco by I plan to stick around
  • 14972 Views
  • 19 replies
  • 1 likes

Resolved! iPhone Visual Voicemail No Longer Offered?

I recently had my phone transferred from another family member's name to mine and the voicemail looks different.  When the phone was under the family member's name, my voicemail listed the numbers that called and I was able to listen to the messages ...

writergal by I plan to stick around
  • 31205 Views
  • 44 replies
  • 0 likes

Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm here a lot
  • 57205 Views
  • 44 replies
  • 0 likes