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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32715 Views
  • 4 replies
  • 9 likes

Packet Loss / Issues Playing Online Games

Hi,   Recently I've been having a lot of issues lately with bad lag trying to play multiple online games and after digging into some of @Datalink 's old posts I have tried to run a couple of 10 minute tests while trying to play a game in an attempt t...

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Kiwisz by I've been here awhile
  • 10568 Views
  • 35 replies
  • 1 likes

Plans to expand HD voice?

Are there any plans in the works to expand HD voice or the wideband codec to work when calling customers on Bell and Telus? With VoLTE now widespread, it should be more feasible than ever. Even the big two competing US carriers (AT&T and Verizon) wer...

Crab9000 by I'm here a lot
  • 2965 Views
  • 3 replies
  • 1 likes

Resolved! SIM PIN vs PUK vs NETWORK LOCK

 Background:.Just experimenting a bit and want to make sure I understand this subject correctly. On my Rogers account, for the last year or so,  I have been using an HTC windows phone. I went through the process at that time to get it unlcoked (it wa...

Mediaman by I'm a reliable contributor
  • 37063 Views
  • 27 replies
  • 0 likes

Roam Like Home Issues

Roam Like Home is having a couple of weird issues and I was wondering if anybody else had the same issues or knew of any fixes.  A person on my plan is currently in India and using the feature. She is currently experiencing a few problems.  1. There ...

nitingaba by I plan to stick around
  • 11979 Views
  • 29 replies
  • 0 likes

Resolved! Discounts expiring

My package expires July 1st.  I decided to call Rogers to see what my options were.  I asked the service rep, I’m looking for in and around the same channels I have for around the same price.  It took me countless phone calls throughout the years and...

kells79 by I plan to stick around
  • 29479 Views
  • 49 replies
  • 1 likes

Resolved! AppleCare+

Is Rogers not offering AppleCare+ anymore when purchasing an iPhone? Just ordered a 6s on our business account (separate from my normal consumer wireless account) and the person on the phone told me Rogers doesn't do AppleCare anymore on both the Per...

Resolved! Unlocked Bell S7 and Roger's WiFi calling...

Sorry if this has been asked before but I can register for WiFi calling but under Phone settings there is no WiFi calling or Volte option.Is it as simple as reset network settings or is it because of it being originally a Bell phone?Thanks in advance...

A320B767 by I plan to stick around
  • 11930 Views
  • 46 replies
  • 0 likes

Phone switching to Roaming

Whenever I go underground or am in a building my phone goes roaming for inconsistent amounts of time. I'm sitting on my cpu connected to wifi, yet I'm out of my coverage area? This is getting ridiculous, sitting at home and roaming has been up for se...

Resolved! Misleading wireless(mobile) data usage cycle information

I also believe Rogers should provide more timely updates for internet data usage. My previous provider's data was a maximum of 4 hours old and even this is not timely enough. By checking my data usage different times of the day, I have found Rogers d...

kco by I plan to stick around
  • 10915 Views
  • 19 replies
  • 1 likes

Resolved! iPhone Visual Voicemail No Longer Offered?

I recently had my phone transferred from another family member's name to mine and the voicemail looks different.  When the phone was under the family member's name, my voicemail listed the numbers that called and I was able to listen to the messages ...

writergal by I plan to stick around
  • 24280 Views
  • 44 replies
  • 0 likes

Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm here a lot
  • 48321 Views
  • 44 replies
  • 0 likes

Resolved! Unusual High Data Usage

I have a 6gig plan, and I'm a typical smartphone user....on the top end I use 700mb per month, at the most.  And that's been my average amount (sometimes 650mb) since the iPhone 3G has been out. Now all of a sudden, bright and early Monday morning (N...

tosmoke by I plan to stick around
  • 42086 Views
  • 81 replies
  • 1 likes

Google Chrome password manager reporting data breach ...

I logged into my Rogers account today and Google Chrome Password Manager popped up a message saying that a data breach for this site (Rogers) may have exposed your password or something like that.  (Chrome will do this by design now upon login to any...

HWDan by I'm here a lot
  • 1358 Views
  • 1 replies
  • 0 likes

Resolved! iPhone with no data plan not receiving text messages

I recently gave my dad my old iPhone 4. He does not want to pay for a data plan because he doesn't need one. The rest of my family has iPhones and when we try and send him text messages (not iMessages) he only receives them when he is on wifi. He is ...

clancimus by I've been around
  • 123464 Views
  • 11 replies
  • 0 likes

Bill Paying - Where to Enter Credit Card Number?

When I go to "pay now" and pick credit card, I can see where to enter the card expiry date and security code, but I can't find the row in which to enter my credit card number.  It doesn't matter if I use IE or Chrome.  Does anyone else have this prob...

Hajduk by I've been here awhile
  • 6569 Views
  • 22 replies
  • 0 likes

Rogers anywhere tv app on sony bravia tv

At my cottage and trying to get the anywhere app on my sony tv.  I can get the Bell one but not rogers   My best case is getting on my computer and using HDMI cable but it gets blurry   Why is this so hard?   Solutions?     ***Added Labels***

gvc1 by I've been here awhile
  • 19934 Views
  • 14 replies
  • 0 likes