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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 33388 Views
  • 4 replies
  • 9 likes

Resolved! Can I Keep My Cellphone Number If Moving Provinces?

Hey, I plan on moving in the next year or two to another province, but not permanently. I'm wondering if I'll be able to keep my same NPA+NXX+stop if I'm out of NS for 7-10 months.      **Labels Added**

Resolved! New Rogers RF remote

https://www.rogers.com/web/support/tv/remote/416?setLanguage=en   Have yet to pick one up myself.. but will possibly try this week.   Its an RF remote, so it doesnt need line of sight.This will be a great asset to people wanting to set up a home thea...

Gdkitty by Resident Expert
  • 96928 Views
  • 335 replies
  • 1 likes

Resolved! Deleting Series from NAVIGATR

How to I record a series I set up?I have series in my list that aren't even on the air any more. How do I get rid of them?   *** Edited Labels ***

SkaGoat by I plan to stick around
  • 20243 Views
  • 41 replies
  • 0 likes

Resolved! Rogers and Apple DEP enrollment?

I was wondering if Rogers is partnered with Apple to enroll devices in the Device Enrollment Program (DEP).  I am the mobile device manager of a medium sized business and would like to have our new phones enrolled in Canada as they are in the US.  

ebrady07 by I've been here awhile
  • 8493 Views
  • 7 replies
  • 0 likes

PVR list of recordings not accessible

I had called Rogers to cancel the cancellation request I had in for the end of the month. Agent said she had to reinput all my devices back on. One nextbox PVR which was the only rental said not authorized. That finally worked itself out but now erro...

Mgriv by I've been around
  • 1318 Views
  • 1 replies
  • 0 likes

Resolved! Wifi Calling /Wifi Assist

Wifi-assist is buggy.At first, wifi-assist worked perfectly. If you left wifi on, it would connect to the wifi signal seamlessly even though you were not in Airplane mode.Lately, however, it's not working as it should. It occasionally connects normal...

Hmm by I'm a senior enthusiast
  • 4343 Views
  • 2 replies
  • 0 likes

Resolved! iPad Pro 9.7"

Hello,   Just wondering if Rogers ever plans to have this device available just has I don't like the giant pro size but also dont want the old Air 2 that came out 2 years ago.       ***Edited Labels***

JaxeBard by I've been around
  • 2934 Views
  • 2 replies
  • 0 likes

Packet Loss / Issues Playing Online Games

Hi,   Recently I've been having a lot of issues lately with bad lag trying to play multiple online games and after digging into some of @Datalink 's old posts I have tried to run a couple of 10 minute tests while trying to play a game in an attempt t...

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Kiwisz by I've been here awhile
  • 11396 Views
  • 35 replies
  • 1 likes

Plans to expand HD voice?

Are there any plans in the works to expand HD voice or the wideband codec to work when calling customers on Bell and Telus? With VoLTE now widespread, it should be more feasible than ever. Even the big two competing US carriers (AT&T and Verizon) wer...

Crab9000 by I'm here a lot
  • 3166 Views
  • 3 replies
  • 1 likes

Resolved! SIM PIN vs PUK vs NETWORK LOCK

 Background:.Just experimenting a bit and want to make sure I understand this subject correctly. On my Rogers account, for the last year or so,  I have been using an HTC windows phone. I went through the process at that time to get it unlcoked (it wa...

Mediaman by I'm a reliable contributor
  • 38488 Views
  • 27 replies
  • 0 likes

Roam Like Home Issues

Roam Like Home is having a couple of weird issues and I was wondering if anybody else had the same issues or knew of any fixes.  A person on my plan is currently in India and using the feature. She is currently experiencing a few problems.  1. There ...

nitingaba by I plan to stick around
  • 13137 Views
  • 29 replies
  • 0 likes

Resolved! Discounts expiring

My package expires July 1st.  I decided to call Rogers to see what my options were.  I asked the service rep, I’m looking for in and around the same channels I have for around the same price.  It took me countless phone calls throughout the years and...

kells79 by I plan to stick around
  • 30899 Views
  • 49 replies
  • 1 likes

Resolved! AppleCare+

Is Rogers not offering AppleCare+ anymore when purchasing an iPhone? Just ordered a 6s on our business account (separate from my normal consumer wireless account) and the person on the phone told me Rogers doesn't do AppleCare anymore on both the Per...

Resolved! Unlocked Bell S7 and Roger's WiFi calling...

Sorry if this has been asked before but I can register for WiFi calling but under Phone settings there is no WiFi calling or Volte option.Is it as simple as reset network settings or is it because of it being originally a Bell phone?Thanks in advance...

A320B767 by I plan to stick around
  • 13347 Views
  • 46 replies
  • 0 likes

Phone switching to Roaming

Whenever I go underground or am in a building my phone goes roaming for inconsistent amounts of time. I'm sitting on my cpu connected to wifi, yet I'm out of my coverage area? This is getting ridiculous, sitting at home and roaming has been up for se...