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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 35250 Views
  • 4 replies
  • 9 likes

BlackBerry 9800 after January 4th 2022

Just was told the OS will no longer be updated for my reliable 9800... Will I still be able to talk and text with it here, or a different wireless service provider?   *Added Labels*

HailVector by I've been around
  • 1980 Views
  • 2 replies
  • 0 likes

Resolved! Pay As You Go Webpages displaying in mixed French and English

Whenever I am topping up my Pay As You Go plan or looking at account plans,  the webpages are displayed in mixed French / English.  If I select French at the top, everything displays in French, but when I select English, I get both French and English...

KuyaG by I've been here awhile
  • 8700 Views
  • 24 replies
  • 0 likes

Resolved! Extended coverage

My husband works out of town and he received a message saying his extended converge will be blocked. Now I am at home with a newborn and can't get a hold of my husband because of this !!!! He works in a rogers coverage area, he's gone for weeks at a ...

Jd87 by I've been here awhile
  • 22913 Views
  • 17 replies
  • 0 likes

Resolved! Rocket Stick

I want to get a rocket stick,but at the store they say you don't have them anymore and yet the rocket stick in on your site.       ***Added Labels***

chinook1 by I plan to stick around
  • 8736 Views
  • 6 replies
  • 0 likes

Resolved! Cannot send/receive calls and text.

Almost an hour now with no ability to recieve text or calls. Anyone else? What is rogers planning to do for customer that have been affected with this issue?     ***Edited Labels***

vedo7 by I'm here a lot
  • 21814 Views
  • 54 replies
  • 0 likes

Resolved! 2 remotes for 1 Ignite box?

It was suggested that I could go into a Rogers store and get a second remote for my Ignite box.  2 chairs in living room far apart, cannot share 1 remote.  When I had Bell, I could change channels with phone app, cannot with Rogers app.     I asked i...

98765432l by I plan to stick around
  • 18650 Views
  • 34 replies
  • 0 likes

Resolved! Poor cell service

I live in Cardiff, a small residential community just outside of St. Albert/Edmonton Alberta, and have never gotten better than two bars of LTE in home, and lately I've been down to three bars of 3G. What is the problem?

zavtra by I've been here awhile
  • 43828 Views
  • 74 replies
  • 0 likes

Cannot make Outbound calls, Inbound works.

When I call out it rings, then cuts out- call failed message appears. Has been going on for 3 days, doesn’t matter who I call. I can accept calls normally.   *** Added Labels ***

Jaymehm by I've been around
  • 5654 Views
  • 3 replies
  • 0 likes

Can you forward text messages to another line?

I got 2 lines - I business from work and one personal and I want to use both on the same device (it has to be the work device, so I can't use a phone with 2 sims). I was able to do a call forward with *21* and was wondering if there's such service fo...

benmeiri by I've been around
  • 12435 Views
  • 5 replies
  • 0 likes

IPG Inconsistencies

I have a 9865 (NB3) running Navigatr firmware and I also utilize AnyPlace Web "Manage PVR", as well as RAPTV on my iPad. The Rogers IPG has never been very good, but most of the time it records most of my scheduled recordings. Since January 2016 (pos...

57 by Resident Expert
  • 52416 Views
  • 223 replies
  • 2 likes

Cell phone Reception issues

With the recent buy out of MTS ( manitoba telecome service) to Bell is or will there be any network upgrades like extending coverage etc in the future?  

Anso by I'm here a lot
  • 12947 Views
  • 23 replies
  • 0 likes

Resolved! Rogers Smart Home Monitoring

How can an upgrad really be an upgrade to the security system when the addition of 24 hour recording requires customers to purchase new cameras to accomadate this feature? At 170 a piece I have 3 that in less then to years need to be updated. ROGERED...

RedBerry11 by I plan to stick around
  • 40066 Views
  • 96 replies
  • 0 likes

Key 3

When will Rogers offer the new Blackberry Key 3?   *Added Labels*

Aya1 by I've been around
  • 2417 Views
  • 1 replies
  • 0 likes

Rocket HUB external antenna

I'm wondering if Rogers will ever introduce a Rocket HUB with external antenna capabilities again. My trusty old NetComm is getting aged and limited to 3G.   ***Edited Labels***  

Unable to Use Cell Phone Data Service

I have no internet on my cell phone.  I restarted my phone twice, and still nothing.  I pay a lot of money to get what i need from my phone, and now I can't do anything, and i work from my phone.  Is there anyone else having this issue?  I am in Winn...

Atrudel by I've been around
  • 10762 Views
  • 10 replies
  • 0 likes

Resolved! Can I Keep My Cellphone Number If Moving Provinces?

Hey, I plan on moving in the next year or two to another province, but not permanently. I'm wondering if I'll be able to keep my same NPA+NXX+stop if I'm out of NS for 7-10 months.      **Labels Added**

Resolved! New Rogers RF remote

https://www.rogers.com/web/support/tv/remote/416?setLanguage=en   Have yet to pick one up myself.. but will possibly try this week.   Its an RF remote, so it doesnt need line of sight.This will be a great asset to people wanting to set up a home thea...

Gdkitty by Resident Expert
  • 131587 Views
  • 335 replies
  • 1 likes

Resolved! Deleting Series from NAVIGATR

How to I record a series I set up?I have series in my list that aren't even on the air any more. How do I get rid of them?   *** Edited Labels ***

SkaGoat by I plan to stick around
  • 24902 Views
  • 41 replies
  • 0 likes

Resolved! Rogers and Apple DEP enrollment?

I was wondering if Rogers is partnered with Apple to enroll devices in the Device Enrollment Program (DEP).  I am the mobile device manager of a medium sized business and would like to have our new phones enrolled in Canada as they are in the US.  

ebrady07 by I've been here awhile
  • 9672 Views
  • 7 replies
  • 0 likes

PVR list of recordings not accessible

I had called Rogers to cancel the cancellation request I had in for the end of the month. Agent said she had to reinput all my devices back on. One nextbox PVR which was the only rental said not authorized. That finally worked itself out but now erro...

Mgriv by I've been around
  • 1755 Views
  • 1 replies
  • 0 likes