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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 31805 Views
  • 4 replies
  • 9 likes

Resolved! Free Previews

Hollywood Suite is again on free preview until January 5th. I don't know why Rogers have not yet updated their free preview page, which is out of date (at this time).   http://www.rogers.com/consumer/tv/free-previews?ipn=1   The link often remains th...

57 by Resident Expert
  • 16061 Views
  • 51 replies
  • 1 likes

Rogers’ Burial Process by @RogersMoin

Great post !   https://communityforums.rogers.com/t5/TV/Rogers-Burial-Process/m-p/462383   I disagree with the following section on technical nitty-gritty's:   My neighbour is connected to my CSE (Customer Service Enclosure) via temporary cable, does...

Datalink by Resident Expert
  • 2081 Views
  • 1 replies
  • 2 likes

Resolved! Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

http://mobilesyrup.com/2015/01/06/canadian-carriers-using-domestic-roaming-agreements-to-fill-in-coverage-gaps/   "According to an internal document we received, Rogers, and presumably all Canadian carriers, will be introducing “Extended Coverage” by...

toolcubed by I'm a senior contributor
  • 28196 Views
  • 35 replies
  • 0 likes

Using Mobile Hotspot in Muskoka

Wondering if anyone has used the mobile Hotspot in Lake of Bays (Muskoka) and what the experience has been? Bell is starting to expand their network but they are not close to us at the lake.    Thanks     **Labels Added**

Jasdkaur by I'm here a lot
  • 1615 Views
  • 1 replies
  • 0 likes

Canada + US Plan vs Unlimited US Calling Add-On

Canada + US Plan vs Unlimited US Calling Add-On So my question is: If I have a Canada + US plan do I require the unlimited us calling add-on, does that do anything or is it a waste of money ($15 per month).   Thank you.   *** Edited Labels *** 

Sukhpreet7 by I've been around
  • 2031 Views
  • 5 replies
  • 0 likes

Call Failed

Has anyone else been noticing lots of calls are failing? I live in Bradford and I've had my calls not dial out, then getting the message "call failed" on my iPhone. When I enable wifi calling the calls will go through, I'm assuming the towers and bac...

gp-se by I'm an advisor
  • 5120 Views
  • 5 replies
  • 0 likes

Resolved! 5G Wireless Network Support

Hi, Will Rogers support 5g by Q4? Are we gonna get the S10 5g in Canada?   *Added Labels*

doomfrawen by I've been here awhile
  • 5916 Views
  • 18 replies
  • 0 likes

Blackberry Z 30 unlock

I have problems with unlocking my rogers Blackberry Z30. I am a 20+ years loyal Rogers’ customer, and used at least 5 Blackberries consecutively in the past. The last one, the Z30 was retired in 2018. I wanted to unlock it to use for local calls when...

PMariai by I've been here awhile
  • 2568 Views
  • 4 replies
  • 0 likes

TK-STAR GPS Tracker

So I purchased this cheap Chinese device and I went to Rogers to find out what it needed for a sim and plan.  Well over the counter had no idea and I was clear it needed SMS and Call Data. The device works by phoning or texting the number and it ping...

KCinToronto by I plan to stick around
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  • 2 replies
  • 0 likes

Unable to roam outside Quebec

Consistent issue as soon as I leave the province. 5 bars but no network connection. My iPad has no issues. But my Galaxy s5 is where the problem lies. What's frustrating is being charged for roaming on the s5 but not being able to use it. I can make ...

bdavids by I've been around
  • 1635 Views
  • 1 replies
  • 0 likes

Packet Loss on throttled data

Hi i noticed that I am receiving 34% packet Loss on my throttled data with Rogers in my home area and I'm wondering if I can get the tower in my area checked to make sure it's working properly   ***Added Labels***

Nextbox 4K PVR might look best with 1080i output!

Hi folks, Not sure about the HD PVR as I haven't confirmed its settings, but on the Nextbox 4K, the single best thing I did to improve video quality was: Go to Settings, then Appearance and pick 1080i HDTV output, hitting Continue when prompted. Now,...

LSTA by I plan to stick around
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  • 29 replies
  • 0 likes

Resolved! slow wifi

so i believe its been the past 4-5 months that i have been having a problem with my wifi. there are 3 people in my house that use the wifi at the same time and in december january and february there was really no problem at all with speed but i start...

rileylycnh by I've been around
  • 44526 Views
  • 96 replies
  • 0 likes

Flex US Data/Voice Roaming

I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...

Jo99 by I plan to stick around
  • 3510 Views
  • 2 replies
  • 0 likes

Resolved! Text messages not sending ?

Hi !I was just wondering what was wrong with my phone and how to fix the text messaging system. Every once in awhile my phone suddenly stops sending my messages, however, I can still receive texts.Sometimes I just wait it out but it takes days and it...

xicatherine by I've been here awhile
  • 79550 Views
  • 21 replies
  • 1 likes

Q10 v10.2.1 Delete Sync CONTACTS

I want to delete the CONTACTS from my handheld that I routinely sync with a stand alone instance of MS OUTLOOK.  I don't want to wipe my handheld to do this. I am using the most recent versions of BB Q10OS and LINK. Suggestions welcomed.

JeCo by I'm here a lot
  • 4059 Views
  • 6 replies
  • 0 likes

Issues with Stingray Music Channels (Graphics Late)

There is an issue with the graphics that accompany the music on the Stingray Music Channels. The music for a new song starts, but the graphics are about 5-20 seconds “behind” the music. To clarify, a new song will start playing, but the appropriate g...

57 by Resident Expert
  • 7150 Views
  • 18 replies
  • 0 likes

Resolved! Roaming on a Cruise While at Sea

So now Roam like home includes international rates and for the Carribbean its $10 per day. I am sailing on the Celebrity Silouette next month. Starting in Fort Lauderdale , at sea for 2 days then in Haiti and Dominican. I called Celebrity Cruises  an...

susanbray by I've been here awhile
  • 23200 Views
  • 32 replies
  • 0 likes