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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 30997 Views
  • 4 replies
  • 9 likes

Resolved! 4K PVR Picture Quality Poor on 1080i TV?

Yesterday my eleven year old SA8300HD PVR failed with an ER01 error which I've read is a memory error. No combinations of boots, resets or iHHD replacement would bring it back to life. I was able to get a one year free rental from Rogers and was offe...

LF1949 by I Plan to Stick Around
  • 4783 Views
  • 6 replies
  • 0 likes

Resolved! Next Box 3.0 and PVR Extender

Can anyone confirm whether the 1TB PVR extender is compatible with Next Box 3.0? When I connect the two, I get a message indicating the Next Box 3.0 cannot format the extender as it is not functioning properly. Thanks for any input         ***Edited ...

lorne35 by I've Been Here Awhile
  • 11369 Views
  • 43 replies
  • 0 likes

Resolved! Where are the Stingray Music Videos

As discussed in the following link, the Stingray Music Videos used to be available on demand on my computer (incorrectly described as Galaxie, which has changed to Stingray).   http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/HowTo...

57 by Resident Expert
  • 10370 Views
  • 9 replies
  • 0 likes

CGN3ACSMR Losing Internet Dozens of Times Daily

Hello, first time poster but long time forum lurker We've been having an extremely frustrating  issue where the CGN3ACSMR is losing it's Internet connectivity dozens of times daily. The interruptions have been happening for over half a year and we've...

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Resolved! iPad iOS10 - Is it compatible with RAPTV Home Edition V3.3.0 (AnyPlace)?

I see that iOS10 is now available for the iPad. I haven't upgraded my iPad yet due to the AnyPlace (RAPTV Home Edition) incompatibility issues with iOS9.  Has anyone upgraded to iOS10 on their iPad and used AnyPlace?  My iPad keeps nagging me to upgr...

57 by Resident Expert
  • 1817 Views
  • 4 replies
  • 0 likes

NAVIGATR: List of issues from Community

Creating this list as a consolidated area, where known problems/concerns about the Navigatr can be collected.  This is designed to be a general starting point of feedback to the Rogers Community Forums team so they can forward this to the right teams...

Gdkitty by Resident Expert
  • 20577 Views
  • 2 replies
  • 34 likes

Terrible Connection Issues

Hello I am on the rogers ignite 250u package and the internet has been very unstable lately over the past month. There are many disconnects daily on average. Most of the disconnects occur in the evenings from about 8 PM to 2AM but the timing is very ...

Sundowner by I'm Here A Lot
  • 5819 Views
  • 61 replies
  • 0 likes

Using CGN3ACSMR/CGN3 for PS3

Hellos to all,It's been a little while since I have given some feedback with the Rogers CGN3ACSMR and my issues which are only with online console gaming(PS3)...Let me begin with this first because I believe as a result of my frustration with not get...

ONYX1222 by I Plan to Stick Around
  • 3387 Views
  • 18 replies
  • 1 likes

Rogers to offer gigabit download speeds to Internet customers

Monday, Oct. 05, 2015   Kind of interesting:   http://www.theglobeandmail.com/report-on-business/rogers-to-offer-gigabit-download-speeds-to-internet-customers/article26644896/   "  Rogers Communications Inc. is preparing to roll out “gigabit” downloa...

Datalink by Resident Expert
  • 4881 Views
  • 39 replies
  • 0 likes

Daily Recordings Not Working Properly This Week

I have an Any Day, Timeslot recording set up for Daily Planet (Channel 574 at 7AM).  I noticed on Friday, after missing a recording,  that there were no scheduled recordings in my tile for Daily Planet on my 9865 (NB3) Navigatr.  I then checked AnyPl...

57 by Resident Expert
  • 2361 Views
  • 11 replies
  • 0 likes

Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 30997 Views
  • 4 replies
  • 9 likes

Cisco DPC3825 slow, re-boot =OK?

Upgraded to 80GB Express, changed to the Hitron CDE-30364 modem but had big problems port forwarding so switched to the older DPC3825.   Got it all configured but every couple of days the speed slows to a crawl (10 Mbps up), I re-boot the modem by pu...

drkailey by I Plan to Stick Around
  • 3210 Views
  • 21 replies
  • 0 likes

Resolved! Technical reasons to move to the new CGN3ACR

Ok, now for a little technical info that might help.  First and foremost the CGN3ACR has been accessed by using 192.168.100.1 when the modem is operating in Bridge mode.  So, it is possible in that case to access the DOCSIS WAN signal level and signa...

Datalink by Resident Expert
  • 20977 Views
  • 34 replies
  • 8 likes

Resolved! iPhone wifi password problem

Calling all iPhone Gurus, can you please have a look at the following thread and post in any ideas you might have run across to solve this issue, please and thanks:   http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connect...

Datalink by Resident Expert
  • 3853 Views
  • 2 replies
  • 1 likes

Hitron CGN3 and xbox 360

I have just upgraded my internet and was given a Hitron CGN3 modem and ever since i have been having problems with xbox live and getting kick from the net .. I have tried to port forward but is stays at nat : moderate and sometimes goes strict  I hav...

mralotof by I've Been Around
  • 2481 Views
  • 5 replies
  • 0 likes

Rogers Household to Rogers Household Ping Issues - Routing Issues

Hello everybody, Sad that I have to come on the forums to get a second opinion on this.. I think I have a routing issues between to rogers IP blocks.. 99x to 173x .. Doesn't seem to be functioning when I attempt to ping my secondary household both wi...

Yatti420 by I Plan to Stick Around
  • 2213 Views
  • 26 replies
  • 0 likes

3G27WVR - Constantly Losing connection to the rocket hub

I have been using our new 3G27WVR rocket hub (replacing the earlier 3G25WVR) for a few days now and I am constantly losing connection to the device itself.  My computer is wired to the LAN ethernet port of the hub.   I enter 192.168.1.1 to view the h...

ggoheen by I'm Here A Lot
  • 2608 Views
  • 17 replies
  • 0 likes