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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 33345 Views
  • 4 replies
  • 9 likes

Resolved! Rogers Frequencies

I'm about to purchase an unlocked AT&T phone with the following frequency band: 2G Network GSM 850 / 900 / 1800 / 19003G Network HSDPA 850 / 1900 / 21004G Network LTE 700 MHz Class 17 / 1700 / 2100 I read that Rogers network band are: 2G Network GSM ...

momotarotaro by I've been here awhile
  • 141960 Views
  • 341 replies
  • 0 likes

Resolved! Setting Up Face ID for MyRogers App

I have an iPhone XR. I can’t seem to get Face ID to work. Can I get help please. Thanks        ***Edited Labels***

Nanci5015 by I've been around
  • 2773 Views
  • 1 replies
  • 0 likes

Resolved! Rogers IPv6 Status

Hello, I'm wondering what the current IPv6 status is within Rogers.  A search on the forums only shows 10 topics over the past year that even mention IPv6, and there doesn't appear to be any official communications from Rogers since IPv6 day last yea...

foodgodessto by I've been here awhile
  • 117076 Views
  • 602 replies
  • 0 likes

Resolved! Using ZTE MF275R for remote monitoring

I am trying to use a ZTE MF275R for remote monitoring.    I am using an Arduino with temperature and humidity sensors to send data to Thinkgspeak.com every 10 minutes.   The problem I am encountering is that periodically the MF275R will disconnect fr...

drh by I plan to stick around
  • 12598 Views
  • 27 replies
  • 0 likes

BlackBerry 9800 after January 4th 2022

Just was told the OS will no longer be updated for my reliable 9800... Will I still be able to talk and text with it here, or a different wireless service provider?   *Added Labels*

HailVector by I've been around
  • 1382 Views
  • 2 replies
  • 0 likes

Resolved! Pay As You Go Webpages displaying in mixed French and English

Whenever I am topping up my Pay As You Go plan or looking at account plans,  the webpages are displayed in mixed French / English.  If I select French at the top, everything displays in French, but when I select English, I get both French and English...

KuyaG by I've been here awhile
  • 6028 Views
  • 24 replies
  • 0 likes

Resolved! Extended coverage

My husband works out of town and he received a message saying his extended converge will be blocked. Now I am at home with a newborn and can't get a hold of my husband because of this !!!! He works in a rogers coverage area, he's gone for weeks at a ...

Jd87 by I've been here awhile
  • 19969 Views
  • 17 replies
  • 0 likes

Resolved! Rocket Stick

I want to get a rocket stick,but at the store they say you don't have them anymore and yet the rocket stick in on your site.       ***Added Labels***

chinook1 by I plan to stick around
  • 7545 Views
  • 6 replies
  • 0 likes

Resolved! Cannot send/receive calls and text.

Almost an hour now with no ability to recieve text or calls. Anyone else? What is rogers planning to do for customer that have been affected with this issue?     ***Edited Labels***

vedo7 by I'm here a lot
  • 14960 Views
  • 54 replies
  • 0 likes

Resolved! 2 remotes for 1 Ignite box?

It was suggested that I could go into a Rogers store and get a second remote for my Ignite box.  2 chairs in living room far apart, cannot share 1 remote.  When I had Bell, I could change channels with phone app, cannot with Rogers app.     I asked i...

98765432l by I plan to stick around
  • 13707 Views
  • 34 replies
  • 0 likes

Resolved! Poor cell service

I live in Cardiff, a small residential community just outside of St. Albert/Edmonton Alberta, and have never gotten better than two bars of LTE in home, and lately I've been down to three bars of 3G. What is the problem?

zavtra by I've been here awhile
  • 34719 Views
  • 74 replies
  • 0 likes

Cannot make Outbound calls, Inbound works.

When I call out it rings, then cuts out- call failed message appears. Has been going on for 3 days, doesn’t matter who I call. I can accept calls normally.   *** Added Labels ***

Jaymehm by I've been around
  • 4502 Views
  • 3 replies
  • 0 likes

Can you forward text messages to another line?

I got 2 lines - I business from work and one personal and I want to use both on the same device (it has to be the work device, so I can't use a phone with 2 sims). I was able to do a call forward with *21* and was wondering if there's such service fo...

benmeiri by I've been around
  • 10288 Views
  • 5 replies
  • 0 likes

IPG Inconsistencies

I have a 9865 (NB3) running Navigatr firmware and I also utilize AnyPlace Web "Manage PVR", as well as RAPTV on my iPad. The Rogers IPG has never been very good, but most of the time it records most of my scheduled recordings. Since January 2016 (pos...

57 by Resident Expert
  • 34783 Views
  • 223 replies
  • 2 likes

Cell phone Reception issues

With the recent buy out of MTS ( manitoba telecome service) to Bell is or will there be any network upgrades like extending coverage etc in the future?  

Anso by I'm here a lot
  • 9827 Views
  • 23 replies
  • 0 likes

Key 3

When will Rogers offer the new Blackberry Key 3?   *Added Labels*

Aya1 by I've been around
  • 1993 Views
  • 1 replies
  • 0 likes

Rocket HUB external antenna

I'm wondering if Rogers will ever introduce a Rocket HUB with external antenna capabilities again. My trusty old NetComm is getting aged and limited to 3G.   ***Edited Labels***  

Unable to Use Cell Phone Data Service

I have no internet on my cell phone.  I restarted my phone twice, and still nothing.  I pay a lot of money to get what i need from my phone, and now I can't do anything, and i work from my phone.  Is there anyone else having this issue?  I am in Winn...

Atrudel by I've been around
  • 9394 Views
  • 10 replies
  • 0 likes