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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 35274 Views
  • 4 replies
  • 9 likes

SMS numbers on Rogers bill ???

Hi guys, can someone please tell me if there is a way to get bills or any sort or letter from Rogers showing the numbers I have sent text messages to. I need this information but cannot find it online. Is there a way to request it. Thanks.      *****...

sm12 by I've been here awhile
  • 7851 Views
  • 5 replies
  • 0 likes

Resolved! Moving Rogers Internet LONG hold times

I've been on hold for 2 hours now during my Saturday night simply trying to find out if I can move my internet services to my new address, this is unacceptable customer service, these long hold times are making me want to leave the whole company toge...

d_ryksen by I've been here awhile
  • 1395 Views
  • 3 replies
  • 0 likes

Requesting a specific phone number

I was wondering if it is possible to request a specific phone number. It is our old home number from years ago and is not currently in use.   ***Added Labels***  

rickeoni by I've been around
  • 29040 Views
  • 20 replies
  • 0 likes

Cell tower proposal approved - when will construction begin?

Rogers received approval this past December 2017 from King City to install a 60m shrouded tripole cell tower in Schomberg near the Trisan Centre. Full article at link below with excerpt also below. Can a Rogers agent please let me know when construct...

toolcubed by I'm a senior contributor
  • 8271 Views
  • 9 replies
  • 0 likes

Issues phone internet and cable

since Friday December 17th we’ve had issues with our cable.  Technician came to the home but suggested ignite.  Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed.  We have no home phone sinc...

Moe121 by I've been around
  • 1359 Views
  • 1 replies
  • 0 likes

Security threat from (647) 558-XXXX

Guys calls me and tell me get 40% of on Rogers bill. Sound fishy. I told him I am using Rogers and he cuts the call saying - “Go to hell. ”. If it is not a hacker and an executive in that case they should be trained better.   *** Edited Labels ***

Avijeet by I've been around
  • 2851 Views
  • 1 replies
  • 0 likes

911 Not Working

We have had two accidents in less then 6 months and both times, the 911 service wasn’t working. The technicians are unable to assist. Anybody knows what’s the next steps? An elderly couple that isn’t getting any help to fix their issue. Anybody knows...

MissFleure by I've been around
  • 1181 Views
  • 1 replies
  • 0 likes

Internet is not working

My internet has been out for hours. Modem has a solid white light. When I reset (twice), it flashed green, then orange, then back to white. Please help.   ***Edited Labels***

acowie by I've been around
  • 1333 Views
  • 1 replies
  • 0 likes

Resolved! Rogers-EXT network does not work

I work at the Darlignton Nuclear Generating Station in the Engineering building here and there is now Rogers signal. Both Bell and Telus have signal in this building however Rogers/Roger-EXT does not work in this building. When I scan manually and se...

mreffle by I plan to stick around
  • 14257 Views
  • 16 replies
  • 0 likes

Resolved! Mobile Internet MF275R Rocket Hub

Just got the MF275 Rocket Hub. I'm wanting to change the default password. Can someone point me in the right direction?       ***Edited Labels***

Resolved! Rogers Frequencies

I'm about to purchase an unlocked AT&T phone with the following frequency band: 2G Network GSM 850 / 900 / 1800 / 19003G Network HSDPA 850 / 1900 / 21004G Network LTE 700 MHz Class 17 / 1700 / 2100 I read that Rogers network band are: 2G Network GSM ...

momotarotaro by I've been here awhile
  • 179380 Views
  • 341 replies
  • 0 likes

Resolved! Setting Up Face ID for MyRogers App

I have an iPhone XR. I can’t seem to get Face ID to work. Can I get help please. Thanks        ***Edited Labels***

Nanci5015 by I've been around
  • 3836 Views
  • 1 replies
  • 0 likes

Rogers Home Phone Tech Charges

I posted on PissedConsumer and was advised to post my gripe here. I am really hoping that I will get help here. In Nove,mber 2021, I called Rogers because suddenly I had no landline. I had no dialling tone on either of my two  landlines.A technician ...

snoopy12 by I've been here awhile
  • 1487 Views
  • 1 replies
  • 0 likes

Repurposing Smart Home Monitoring Equipment

I am planning to cancel Smart Home Monitoring service and replace with a DIY system. I own all the equipment installed by Rogers, including the console and the sensors. What would I need to do to repurpose the system and add my own devices such as a ...

moraroad by I've been here awhile
  • 45194 Views
  • 37 replies
  • 3 likes

Resolved! Rogers IPv6 Status

Hello, I'm wondering what the current IPv6 status is within Rogers.  A search on the forums only shows 10 topics over the past year that even mention IPv6, and there doesn't appear to be any official communications from Rogers since IPv6 day last yea...

foodgodessto by I've been here awhile
  • 172310 Views
  • 602 replies
  • 0 likes

Resolved! Using ZTE MF275R for remote monitoring

I am trying to use a ZTE MF275R for remote monitoring.    I am using an Arduino with temperature and humidity sensors to send data to Thinkgspeak.com every 10 minutes.   The problem I am encountering is that periodically the MF275R will disconnect fr...

drh by I plan to stick around
  • 15612 Views
  • 27 replies
  • 0 likes