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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @gogol

Yes everyone gets it. As i SAID above another sender of behalf of Samsung Canada sends them out. So The Gristmill marketing group works with Samsung to ship out promotion gifts. 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I plan to stick around

 My notification from UPS

 

 

Under:

Message from SAMSUNG GS8 Promotions:  YOUR SAMSUNG GEAR VR WITH CONTROLLER IS ON THE WAY

Referenc Number 1:    GEAR VR

I like how its all in capitals like they are shouting it out to me 🙂

 

From: THE GRISTMILL MARKETING CO.

 

I think I will have to stay home to sign for it Smiley LOL

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Leslieiswaiting

Yeah it shows that for everyone! Yeah u need to be home to sign for it as it requires a signature 😛

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hey guys!

So my brand new replacement S8+ has been shipped out. Shows delivery to my house today actually by the end of day! This will be my third one. So let's see how that goes. First one had marks on the side of the glass panel so the store took it back and I had to go to another store to get another one. Second one ( this one I am using atm) has pinkish tint and they said as a exception they would replace it as the stores don't have the same one.. Hopefully this one I get it in mint condition or else lol.

"Your order has been shipped.

Hello,
Great news! We have shipped your S8PLBLK SMG955WK64 SAM GSM DAT to you on May 03, 2017. Please note it can take 3 – 5 business days for it to reach you."

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

how do i veryify my vr headset ? I need to change my shipping address anyways. i signed up on samsungs account after my preorder.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @rage2021

Unfortunately there is no way of changing the address or verifying that it's been shipped out.. The only way to know it's been shipped out is when u get the UPS email showing it's been shipped out. Calling Samsung won't do much either as they can even access the pre order bonus list on who registered or not.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I plan to stick around

@rage2021I think once you receive your shipping email from UPS.  If you sign up for an account and sign in you can change the delivery address, date and time.

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Leslieiswaiting

Yes you can however sometimes UPS can not change the Address as if the shipper which is Samsung tells them not to and marks it off, then it won't work. It's worth a shot but again depends on the shipper. I tried a couple times before with other products and worked but some did not work.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

mathew_blimbaum
I plan to stick around

@Meowmix I haven't heard anything in regards to the Gear VR, I know it says 6-8 weeks but the only email i've recieved is saying that the pre-order gift has been registered. Was I supposed to recieve an email after signing into my account on my s8+?(i got it on April 18th and thats when i signed in)

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @mathew_blimbaum

You only receive a registration email saying ur phone has been registered. No other email will come until the UPS email shows u it's been shipped. :). I would say wait for it and don't break a sweat.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hey guys!

Just wanted to say my girlfriend got the email that her Gear VR and controller has shipped and will come Monday with UPS! (UPS emailed her). So some should have gotten the email sometime today.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I plan to stick around
Yup, just got my notice! It's due on Thursday! Can't wait to try the gearVR

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @DeanD

Glad to hear yours got shipped out too! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I plan to stick around
Hi everyone!!

I just got the Gear VR with controller. Received a notification from UPS yesterday and it was delivered today.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @gogol

Glad to hear!!! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

mathew_blimbaum
I plan to stick around

I still haven't heard anything Smiley Sad

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @mathew_blimbaum

These that got the email are the ones that got the device a week or so ago and registered it.. Also again it takes time to get the Gear VR and controller.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I plan to stick around
Yes, that is right. I got my device on April 28th amd registered for it on April the 18th.
I think I will sell my Gear VR as I am not really a big fan of it.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@gogol wrote:
Yes, that is right. I got my device on April 28th amd registered for it on April the 18th.
I think I will sell my Gear VR as I am not really a big fan of it.

@gogol 

I may also give mine away or sell it.  I have an Otterbox with Alpha Glass on my phone but you need to remove the case to use the Gear VR. I am not too keen on doing that. 


Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Yeah i noticed that too. I have my own Gear VR and controller and since my Girlfriend got hers, she doesn't know if she wants it or not but will try it this weekend!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@Meowmix wrote:
Hello @RAwhite1987

Yeah i noticed that too. I have my own Gear VR and controller and since my Girlfriend got hers, she doesn't know if she wants it or not but will try it this weekend!

I was going to give it to my cousins in the UK but the thing weighs a ton.