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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

corbic
I've been here awhile
Business customer here. #54 for S8+ black. Received SMS from rogers just now, saying that I am still in progress and that I should expect the phone AFTER the 21st. I had requested rogers send me an SMS with any up to date changes because I am not able to login into the reservation system. Oh well here's to patience!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @corbic

As i said. Some if not all business customers will have to wait until after the official launch date to get it 😞

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

mfraser314
I plan to stick around
QMS seems to be a Toronto area local express courier, which does not service the west. I would guess they'd use UPS out here, though they could use Canada Post, Purolator or FedEx as well.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RickyYao
I've been around
My order status just changed from In Progress (Pre-fulfillment) to In Progress (Activation). Does anybody know what does this imply? Is it close to being shipped out? Thanks!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

GibMcFragger
I'm a reliable contributor
The LG G5 is the most lag free phone of 2016? I'm pretty sure my Pixel XL will disagree... 😉

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RickyYao

That means they have one for u! They are activating it for u!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @mfraser314

Not bad! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

italianfitguy
I plan to stick around
Finally got email that phone was shipped, then email that my account has been changed which means its in the system. Now waiting for the phone call.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @italianfitguy

Very nice!! Happy to see that 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

Any unforeseen explosions or other battery issues as of yet?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

nexxusty
I plan to stick around
@GibMcFragger

They're pretty identical IMO.

Just my opinion I guess.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

italianfitguy
I plan to stick around
Thanks @Meowmix, did you get your Black one yet?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

nexxusty
I plan to stick around
Wait.... There is another colour other than Black???

I mean I know there is but why would you want it?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @italianfitguy

Unfortunately no. The stores are told not to sell them as a issue is going on with the IMEI number added to the account

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

SwordFish99
I plan to stick around

@italianfitguy wrote:
Finally got email that phone was shipped, then email that my account has been changed which means its in the system. Now waiting for the phone call.

Ya, I got the same. The change on my account seems to be the $40 they credited to it. Others have said their IMEI has changed on My Rogers already. Mine hasn't changed yet.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

italianfitguy
I plan to stick around
Nice @swordfish, just a matter of time now. We should have them in the next few days.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

nexxusty
I plan to stick around
I received that email April 11th.... I wouldn't hold your breath boys... Heh.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @SwordFish99

Very nice! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

italianfitguy
I plan to stick around
Hi @nexxusty

I called store this morning, they have my phone in stock.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @nexxusty

Our devices are in the store. Just issues getting them with the IMEI not registering on the account.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I plan to stick around

Got the shipping notice for my Orchid Grey S8+ (Email came in @ 4:30PM today). Will prolly have this by the 21st, I'm guessing.

I was #4. Located in Mississauga, Ontario.

 

I've read at least two other people here who got shipping notice for the same model / colour (S8+ Orchid Grey). Anyone else?