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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

I tend to use nearly that much due to Netflix, YouTube, the forums and just browsing along lol. Also use my iPad Air 2 cellular with a Rogers sim so it's easier that way.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DillonN
I plan to stick around

So are the preorders only for new customers?

 

I'm trying to upgrade a phone on my account using the preorder system but it gives an error at checkout. Works fine if I select any option besides keeping my current plan. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around
You will need to reserve it and have it sent to the store. I had to change my plan.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @DillonN

Log into my Rogers, select your account and number. Then click on Device Reservation. That's how we get our phones. Select the closest store to u and have it come to there and pick it up

The pay now ship faster option is useless at the moment. So no point of doing that.

The reservation may take a bit more time but it's worth it

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DillonN
I plan to stick around

I was trying to do the preorder online since it comes with a free GearVR. I guess you don't get that if you reserve in store since it ends before the phone comes out?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Bryan2k5
I plan to stick around
Are stores able to sell and activate the phone if they receive them before Monday?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

barbas
I plan to stick around

Bryan2K5, Meowmix,  glad you are happy with the plan you get , but  will be more profecional ...or nice that Rogers honor your exist plan and not force to change and pay more, it is not about a nice manager or a " I will change my provider" thing, you wann a new phone and you will pay in the 2 year contract you sign, no need to force people to change nothing.

RAwhite1987 I do not know if you have a good friend or family at rogers ( a joke do not get mad ) but the plan you describe in your post is offer to all uf us , ( an was offer to me to yesterday over the phone) at $ 155.00 + tax and $ 145.00 + tax with something less. so $ 115.00 is for 5gb not 10 gn + 2gb bonus. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Bryan2k5

Only pre orders and reservations can be activated on Monday the 17th when the stores receive them. Walk ins will be able to get them on Friday. So if ur device is at the store on Monday or Tuesday, u can pick it up!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @DillonN

Ofcourse u get it!. Reservations will get the same deal. This deal is from Samsung and not Rogers. So all pre orders and reservations done before the deadline will get it!

Follow the link below

http://pages.samsung.com/ca/preordergift/English/index.jsp

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @barbas

Problem is all carriers are doing this sadly. Nothing can be done unless the CRTC changes it. The only way to get a good deal is that way only.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DillonN
I plan to stick around

Ah thanks, didn't realize it was a Samsung thing. If I do the reservation and decide after it ships to the store that I don't want it will I still get the $40 back?

 

Reason I'm asking is I don't wanna change my plan at all, and if they make me when I go to pick it up I'll say no. I'm already on a Premium tab plan but on the phone the rep told me my plan is "retention" status since it's 5Gb for $100 and might be an issue with getting new phones 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @DillonN

The $40 reservation fee will get credited backto u once it ships out or u cancel the reservation!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DillonN
I plan to stick around

Awesome thanks

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @DillonN

You are welcome! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

YoniMutonji
I plan to stick around

Saw a pleasant surprise this morning. I had previously preordered the S8, but after playing with a live demo without the wires strapped to it, I felt more connected with the S8+. Cancelled the S8 preorder, and went for S8+. I started off at #719, this morning saw that I moved up to #57, woots! 

 

Samsung Galaxy S8+ Black
Galaxy S8+ Black
Position :      57
Status:      OPEN

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @YoniMutonji

Thats because they got them in stock!

I was #1 for the Midnight Black S8 Plus and now IN PROGRESS!

Hopefuly they get more and u get it on the 17th!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

Definently the grey is far less popular. They are shipping less of them. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Most likely. I spoke to my buddy that works at Best Buy and he said he got more S8 in gray but more S8+ in black. Maybe they got more in black doe the s8+ as its in more demand?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Bryan2k5
I plan to stick around
Kind of wish I went for the black version now, lol. I only moved once, from 300 something to 170 for grey.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Bryan2k5

Its okay! I'm pretty sure they will get more this week coming. Do remember they are closed Good Friday and Easter Sunday. So they should get more during the week!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kh29
I plan to stick around

are you an expert of preorders and reservations because your competor bell does not have pre-order forums and reservation like you guys. plus i got a order conformation email from bell on march 31th  and i order it on the phone as well and says you will get a second email once the device is shipped.  i hope will shipped out on aprill 17th and i get it on friday 21th so i can have it on friday for the weekend. iam so eager to get the samsung galaxy s8 and my samsung galaxy s8 spigen case coming on tuesday.

 

ps. i pre-order on march 31 iam guarrented to get on friday 21th , when ships out april 17th or gets shipped out on thursday 13th

 

i went to samsung store yesterday and i saw the saw s8+ and s8 and i played with both of them and the s8+ is whay too big  6.2 and s8 is a good size for me 5.8