Samsung Galaxy S8 / S8+ Reservation numbers / Questions

[Meowmix]

Hey everyone!!

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

***Edited Labels***

[Meowmix]

Hello @cez

There is 4 (#1) as there are 4 devices in different colors. So 4 customers get the #1 spot. They were asking about when the reservation first opened. So me and u and them are the 4 that first reserved and we're #1 lol

[Meowmix]

Hello @mike604

Exactly! All doesn't matter now as we will get oue devices soon

[mike604]

and fwiw we both ordered s8 plus. No need for a small phone.

[Meowmix]

Hello @mike604

Not bad! Exactly the S8+ with a big screen is amazing!

[deeana_n]

I went back and forth on the S8 or S8 plus... ordered the S8 as I was afraid the plus would be too big. We shall see... next week maybe 😄

[Meowmix]

Hello @deeana_n

The S8+ is a bit bigger then the Note 7! I have the cases here and can see. I cant wait got get it though. My G4 I am using now us a piece of we all know and the battery dies very fast. Also lags to type lol. ( only use this as a back up)

[Brina]

(first off sorry for my english)

Hi everyone. I preordered the S8+ on april 5th. I chosed the pay now and ship it home option. (didn't know it was not a good option lol.) I finished the whole process as you can see in Picture 1. Rogers even called me a couple hours later to ask me if i did order a phone online. They told me that they were confirming since i changed my adress recently.

Never received a confirmation email for the device. My plan changed. My credit card was charge and i can see I have the amount in credit. I didn't receive any link to get the gear Vr on the samsung website. Ever since i pre-ordered the phone, I can't acces my rogers account as show in picture No. 2.

I wasnt really worried before i've read this thread but now i see that I still don't have a reservation-order number and i don't want to wait a month before i get my phone.

Please help! (business account btw)

[deeana_n]

That's what I was afraid of, that it would be comparable to a note and my tiny hands would not like that

[Meowmix]

Hello @Brina

The link is provided by Samsung. So barely anyone got the link. U would have to visit Samsung Canada's website or the link I posted a couple of times to do the pre order gift bonus. Rogers did send out a text but only to some. Seems the system didn't fully send them out.

As for ur reservation, ur a business account. So when u called in to do the reservation, they may not give u a number and only tell u a status. If u did it online, it would show u something like "50 out of 100" per say.

[Meowmix]

Hello @deeana_n

To me it's not as bad! They took away most if not all the bezel and removed the logo from the front so the screen expanded. It's a bit taller too but it's fine with me! "

[mparizeau]

My reservation status now says 'IN PROGRESS'. I guess that means I made it in the first batch? 😄

(Ordered the Grey S8+ on customer side, was #94)

[Brina]

I Have the same issued. Did you find a solution? I Still can access my account since my pre-order.

[Meowmix]

Hello @mparizeau

Very nice!! Yes means u made the first batch!

[tierackk]

Makes sense. Thanks for the info meowmix.

[Meowmix]

Hello @tierackk

You are welcome! I was looking more reviews and getting excited even more!

[kh29]

i have a question its not related to rogers but iam use to be on rogers now iam switching to my dad bell small business account . i pre-order the galaxy s8 from bell on march 31  on the phone and is it going to  shipped out april 17 and get it on april 21 or shipped out april 21 and get it in the mail week after.

[Meowmix]

Hello @kh29

You asked this before:). Again it all depends on when the company ships the phone to u. It can take the mail man 3-5 business days to ship it too u. It doesn't who it gets sent by.

So unfortunately there is no real answer here. It can come anytime after they ship it.

[kh29]

thanks, because i called bell they do not know , plus bell does not do reservation forums , that why iam asking the question

[Meowmix]

Hello @kh29

Thats a valid answer they gave u as no one knows how long it can take or when it will get sent to u after it ships out.

Normally it gets delivered the next day but all depends. Can take up to 3-5 business days

[kh29]

thanks for the answer 

[Meowmix]

Hello @kh29

You are welcome 🙂