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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hey guys!

Whoever loves the blue Jay's may like this offer too! It was posted from Rogers on their Facebook page. The image shows a S8 with a blue Jay's sweater. I asked a question to see if it will include us too. I'll post it when I get a response

"Want a free Blue Jays™ hoodie? Simply activate a new phone on a 2-yr Share Everything™ plan. While supplies last. In-store only."

https://m.facebook.com/story.php?story_fbid=10155425539294271&id=175772339270

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Ishtpreet
I plan to stick around

Reserved Galaxy S8+ Midnight Black - Current # 700.  

 

I hope i will get the device before 21st. 🙂 Let's see. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Ishtpreet

I hope so but depends on how much stock they get on the first batch! Pretty sure Samsung will give plenty to each carrier.

I am #1 for the Midnight Black as well! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

Quick question albeit a stupid one. 

I reserved the S8+ for pickup at a Rogers store but prior to using it I still need to get a case, put on the screen protector etc so I plan on using my S6 for a bit. 

Does Rogers automatically switch everything over to my S8 when I pick it up or can I use my S6 for a bit still? Essentially, I got the S8+ for use when I visit the UK in June and had hoped to set it up just before I left Canada. 


Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @RAwhite1987

They will do the upgrade a d activate the phone BUT u can alway switch the sim card back into the S6 and use that for the time being.

The store has to open the box of the phone and inspect it just incase it's damaged and turn it on. U can request for them not to do it and they won't. They will just activate the IMEI number and serial number under ur account that's all.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

Hello @Meowmix

Thank you for the response!

I don't mind if they open it up and turn it on, I just do not plan on using it for a little bit. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Once they opened it and turn it on and activate it, just take the sim card our, turn off the device and put it back in the box. Then put the current sim back into ur S6 and off u go! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

italianfitguy
I plan to stick around
Just checked my reservation status. It changed to"in progress"
So phones are being shipped. Im #12 for grey S8+.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hey guys!

Mine shows IN PROGRESS now!!! Means that it will take 1-3 business days to ship out:)

I was #1 for the Black S8+ 🙂


" Samsung Galaxy S8+ Black
Galaxy S8+ Black

Status: IN PROGRESS"

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @italianfitguy

Very nice!:)

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

I am likely in the second batch then. I went from 245 earlier in the day to 101 now. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Since they received them today, the they should receive more this weekend i hope and starting of next week as well. I doubt think Samsung would just ship them a small batch only.

Mine is IN PROGRESS now (Midnight Black S8+)

"Samsung Galaxy S8+ Black
Galaxy S8+ Black

Status: IN PROGRESS"

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

Thanks @Meowmix 

It seems like they only got 150 of each device more or less. That would bring it up to 600 devices total. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

tierackk
I plan to stick around
I'm 498 and status is "in progress". Yay

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Due remember they could have also gotten a bit more but put those aside for business and corporate customers and also stores as well.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

johentie
I plan to stick around

so my business order is now In Progress...

 

agent said even though it's in Progress they can wait till proper launch date to ship them out.

 

i can't login to Rogers Direct for some reason and i can't reset my password to check myself

 

i am #22 in line

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @johentie

Does it show " IN progress pre fulfilment" or IN PROGRESS

Those are two different meanings.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

johentie
I plan to stick around

not sure.. i can't login to NRS ; <

 

i keep trying to reset my password but then login page just keep refreshing... ; <

 

but the agent said it has changed to in progress...

 

i will call this time and ask

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @tierackk

Very nice!!!! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @johentie

Ah okay. If it shows IN PROGRESS then u will get it in or after April 17 ( depends on when it actually ships out).

If it shows IN PROGRESS pre fulfilment then that means no device has been put aside yet.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

tierackk
I plan to stick around
Ha ya. Thanks meowmix. I haven't​ had a galaxy since S3. The last Samsung was a note 3. This beast is bringing me back. I saw that you got some cases. I am wondering if it would be better to have a case that has the fingerprint area separated in the case. Only Samsung does this....Like they know something🤔.... Do you think Rogers will have Samsung cases or do you need to get them online.

As always thanks!