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Forum Posts

Problems Sending an Animoji Video as a Message

Hello I searched on the forum for this and I can’t find it anywhere. I have a new iPhone 11 and I love recording 30 second clips of Animoji videos. The problem is, I always get the message failed to send. Answers anybody? Thank you     **Labels Added...

Alkalain by I'm here a lot
  • 3483 Views
  • 5 replies
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eSIM Support for iPhone 11 Pro Max

When will rogers support esim not only for business customers but also regular customers. I just went to the rogers retail store, they told that they can only give esim to business or person with a new line.       ***Edited Labels***

mn2xujiakun by I've been here awhile
  • 2063 Views
  • 3 replies
  • 0 likes

Premium Voicemail To Text doesn't work on iPhone

Hi, I added Premium Voicemail To Text on my second line (additional line). Both lines (main and additional line) are under Share Everything Plan. It seems doesn't work and voicemail comes like before I mean it comes like regular audio message. It doe...

Madjid59m by I've been here awhile
  • 4448 Views
  • 7 replies
  • 0 likes

Personal Hotspot not working

Can you please help me. I can’t use my mobile hotspot on my iPhone X.   *Added Labels*

Hellerby by I've been around
  • 2440 Views
  • 1 replies
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iPhone X can’t connect to Rogers network

My iPhone X is unable to connect to Rogers network. I restarted the phone, reset network settings, and re-insert the SIM card. The SIM card works because I put it in an iPhone 6 and it connected to Rogers. Please help.This the 3rd time that it happen...

letsrock by I've been here awhile
  • 5984 Views
  • 10 replies
  • 0 likes

Unable to receive alerts through sms.rogers.com

Hello,I'm on-call for work. The system we use will send alerts to our phone. I was previously with Bell, which uses [phone number]@txt.bell.ca, which worked fine. When I switched to Rogers though, the system suggested using sms.rogers.com for the ale...

Blueshift1 by I've been here awhile
  • 2531 Views
  • 3 replies
  • 0 likes

Switching phones while under contract?

Hi,   I was wondering if I was able to switch my phone while still paying for it, I currently have an iPhone 8 Plus and I'm 9 months in my contract, and my friend is willing to trade his iPhone X for my phone. I was wondering if I can unlock my phone...

s9rey by I've been around
  • 5796 Views
  • 2 replies
  • 0 likes

Apple Watch Activation Errors 509 or 513

Hi guys,I am having trouble when I am activating my iwatch. I was given the e-sim number and the $10 plan was added. However my the plan cannot be add into my iwatch and the error numbers are either 509 or 513. I called technician support and he sugg...

lyifan by I've been here awhile
  • 3829 Views
  • 5 replies
  • 0 likes

iPhone XR - cannot send MMS messages "Not Delivered", but can receive them

Hey all, I have done about everything and I am on the verge of giving up. I have an iPhone XR 128gb, and I cannot send picture messages via text, it always comes up as "Not Delivered". I can receive them though, and I can send messages through text, ...

tupe1 by I've been here awhile
  • 4351 Views
  • 5 replies
  • 0 likes

Calls on secondary sim going to voice mail on dual sim iPhone XR

I have an unlocked iPhone XR and had my Rogers sim moved to my e sim at Yorkdale Mall. I am now in Europe with a Three pay as you go SIM card in my physical sim bay.  I have Three as my primary sim, and Rogers as secondary. It works well, however my ...

Aquazoo by I've been here awhile
  • 3624 Views
  • 1 replies
  • 1 likes

iPhone 8 Plus on Rogers network and gps series 4 iwatch

Hi, I have a iPhone 8 Plus and iwatch series 4 gps paired to my iPhone, when I get a voice mail notification on my iwatch.  I try to listen to the voice mail via my iwatch and it only shows access voice mail on iPhone.  There are no options to listen...

dreadnot by I'm here a lot
  • 2575 Views
  • 4 replies
  • 0 likes

Resolved! Apple Watch Series 3 - Sale

I noticed that the Apple Watch Series 3 is on sale if you buy it out right for 289 but then I also noticed a thing saying that you save 240 when you buy it and the first three months is on Rogers but what if you don’t want to activate the cellular op...

Apple Watch Data Plan: Is It Worth the Hassle?

Back in October I was in a similar situation with my AW4. After a lot of hassle and enormous time wasted, RogersMaude here helped and solved the problem. My AW4 has been able to connect to the Rogers network flawlessly since.   However, after three m...

MichaelYYZ by I plan to stick around
  • 3491 Views
  • 4 replies
  • 0 likes