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Issues with Short code message like a gmail one time passcode after Friday?

MayaS
I've been here awhile

Hi used to receive one time pass code on my Rogers iPhone for gmail login but no longer any after the outrage on Friday. Tried multiple times, restarted my phone a few times, removed and inserted the SIM card a few times, cleared cache and cookies, reset network setting … tried all and none of those work. Anybody out there having same issue? and any suggestions or solutions that have worked for you?

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2 REPLIES 2

Re: Issues with Short code message like a gmail one time passcode after Friday?

MayaS
I've been here awhile
The short code is 25392 and 78000. Anybody has input ?

Re: Issues with Short code message like a gmail one time passcode after Friday?

Good day @MayaS,

Welcome to the Rogers Community! Being able to access your email account is essential and we want to help. So far, we have not had specific reports of users being unable to receive verification SMS.

If you're receiving an error message when you request a recovery code for a Gmail account, keep in mind that there's a limit to the number of recovery code you can request in one day. 

If you think that you've exceeded this limit, wait 24 hours before trying again. If you still haven't received a recovery code, check out this article of possible causes to this problem.

Kindly, let us know if you need further assistance with regard to this!

RogersMaude

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