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Forum Posts

Data Not Working With McAfee Anti Virus and VPM

Recently went through a period of time where my Data service didn't work when I was outside. Tried everything to no avail.  It ocurred to me that my troubles began shortly after installing McAfee anti virus and VPM. I removed it from my phone and voi...

Fridrik by I plan to stick around
  • 760 Views
  • 1 replies
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Resolved! Cannot Set Up Apple Watch Cellular on New iPhone 14 Pro Max

Hello,   I received my Apple iPhone 14 Max Pro today and I cannot Set Up Cellular for my Apple Watch Series 6 on it. After I press Set Up Cellular on the iPhone, the My Rogers sign-in page opens up. I input the MyRogers Username and then the Password...

MichaelYYZ by I plan to stick around
  • 2074 Views
  • 2 replies
  • 0 likes

Apple Watch Upgrade

I've upgraded my phone many times over the years and had no issue with the process and this is the first time trying to upgrade an Apple Watch.   Is there a rep here who can confirm that the only way to upgrade an Apple Watch is to first add a new li...

aj_12 by I plan to stick around
  • 1621 Views
  • 1 replies
  • 0 likes

Resolved! Purchasing iphone from Apple (existing Rogers customer)

We have an older iPhone 8 that is active on our Rogers wireless account.  We're ready to upgrade to an iPhone 14 and I see that Apple's price is a little bit less than Rogers is.  If I order the device from Apple, I know the SIM card in the iPhone 8 ...

Resolved! Pausing plan

Planning on leaving the country for a few months and looking to temporarily pause plan. Hoping for an updated answer since all other answers are from 5+ years ago   *** Edited Labels ***

Raphy26 by I've been around
  • 11541 Views
  • 1 replies
  • 1 likes

Ipad pro 13 inch?

I'm wondering if Rogers is going to carry the 13 inch pro? If not, why not?       **Added Labels**

rflats771 by I plan to stick around
  • 1444 Views
  • 3 replies
  • 0 likes

Cannot enable wi-fi calling (eSIM + SIM config)

Hi all,   Just became Rogers customer yesterday and got an eSIM with one of Rogers Infinite plans. Everything works great, getting 5G signal, etc etc.    Rogers is an eSIM and I also have a physical Koodo SIM installed. I can enable and use wi-fi cal...

Bittabola by I've been around
  • 1451 Views
  • 1 replies
  • 0 likes

Ipad pro 11 inch

When will Rogers get iPad Pro 11inch. In stock..as it says.. it gonna take 4+ weeks to deliver in Canada         ***Added Labels***

Deepsing by I've been around
  • 975 Views
  • 1 replies
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LTE not working

LTE is not working, Apple Iphone 11 with contract to Jan 2023! So purchased recently.  I cannot receive or call outside of my home WIFI, cannot text or receive texts, no internet outside of my WIFI (home) area.  Causing security issues for me as I tr...

Dual SIM - Voicemail issue

 hi - i have  dual sim on my Iphone 11. One physical, the other one eSIM. Voice/data all works perfectly. The only thing I can't seem to figure out is voicemail. I don't get a notification on my phone when I have a VM, in fact unless I dial in (*98) ...

dg14 by I've been here awhile
  • 4090 Views
  • 4 replies
  • 0 likes

13 pro back order

How long is wait?   *** Edited Labels ***

CC666 by I've been around
  • 1000 Views
  • 1 replies
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iPad cannot connect to 5G network

I purchased a 5G capable iPad mini 6 and added a Rogers Cellular plan. Rogers is not capable of giving me anything over LTE. My iPhone 12 gets a perfect 5G connection, but my tablet cannot attain anything past LTE. I spent $1200 on this tablet specif...

Incorrect Location Display

My rogers apple phone has been displaying all  local Saskatchewan and Halifax calls as United States calls.I called a week ago and they said they are working on it. I just hope they dont mess up my phone bills.Has anyone else experienced a similar pr...

bianka34 by I'm here a lot
  • 5610 Views
  • 12 replies
  • 0 likes

How do I Change the Display Name for my Outgoing Calls?

Hi Ihave a problem with caller id. We have two SIM cards on both of them outgoing caller id is my sister’s name whose id we gave to you. But we want different caller ids on both sim cards. We need help.Thanks.   **Labels Added**    

Satwinder1 by I've been around
  • 1408 Views
  • 2 replies
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Battery Replacement Spam?

In March of 2020 I purchased an Iphone 11 Max pro from Rogers. Yesterday, the folks at my local Apple store replaced the battery. I had not been out of the store for 5 minutes when I received this text:1-***-***-*066"Hi Greg, it's M*** from the Roger...

getagrip by I've been here awhile
  • 1435 Views
  • 3 replies
  • 0 likes

New iPad 9 generation

New iPad Cloud does not recognize my Rogers emai address     ***Edited Labels***

Mi-2022- by I've been around
  • 800 Views
  • 1 replies
  • 0 likes