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Forum Posts

Setting up new phone

So apart from Rogers sending me an absolutely horrendous message saying that I didn’t send back my cell phone yet and if they didn’t get it by the 15th, they were going to charge me $552 even though I hadn’t yet received my new phone from them yet, b...

Resolved! Incoming calls Dropping Since Latest Update

Since iOS 16.1.1 incoming calls drop out after one ring. It is since updated to 16.3 and still has the same problem. Does anyone know what changed? Thx   **Labels Added**    

iuz by I've been here awhile
  • 2231 Views
  • 3 replies
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Resolved! My Mic

Can you also check my mic for my microphone make sure it’s not turn on as left on in the back end I need a system check on my personal information and to make sure my device and network are secure      ***Added Labels***

larexpo by I've been here awhile
  • 2713 Views
  • 5 replies
  • 0 likes

iMessage While Roaming

Can I Apple text message with out Rome like home?       ***Added Labels***

Mumpa by I've been around
  • 18306 Views
  • 2 replies
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How to receive access codes while in Mexico ?

I currently have my Rogers iPhone in Canada on low data mode. I own a iPhone in Mexico with a Mexican phone number. When I access certain services in Canada the service wants to send me a code to access this service. They only have my Canadian number...

Mabeimers by I've been here awhile
  • 1866 Views
  • 3 replies
  • 0 likes

Texts Turned Green

Why are my texts to other Apple phones being sent in green rather than blue?       ***Edited Labels***

Looie by I've been around
  • 1562 Views
  • 1 replies
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2 Apple watches

Got a question…….I have an Apple watch series 7 cellular. I recently bought a second watch, an Apple watch ultra. The Series 7 is presently linked to my Iphone. I want to be able to use both watches in cellular mode, obviously not at the same time bu...

Banjaboy by I've been around
  • 1227 Views
  • 1 replies
  • 0 likes

Sim not working

Signed up for rogers 5g account and recieved the sim card but when input it in my phone it says “NO SIM “   *Added Labels*

JRTfonzy by I've been around
  • 1219 Views
  • 1 replies
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Unable to turn on Wifi Calling iPhone 13 Pro

I’ve been trying for days now to connect to Wifi Calling with no success. Where I am (Grenada), will not let me dial out on any carrier saying “I’m not allowed”. When I try and turn on the Wifi Calling, it gives me this message “ We're currently proc...

dxb4889 by I've been here awhile
  • 2150 Views
  • 3 replies
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Wi-Fi calling

If I am travelling in the United States and I’m in a hotel and I’m on Wi-Fi and I have Wi-Fi calling turned on my iPhone,may I use my phone without incurring long-distance for phone calls charges? Can I receive phone from Canada?

Oscar9 by I've been here awhile
  • 1428 Views
  • 1 replies
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Phone order

I ordered a new phone more than a month ago... My order went from back order to nowhere to be found...?? HELP??!!   ***Edited Labels***

femto by I've been around
  • 1007 Views
  • 1 replies
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Apple Watch 7 Series Cellular Issue

I received an Apple Watch 7 series with cellular as a gift. I contacted Rogers to have it added to my data plan. A phone number was assigned to it but when I go into the Watch App on my phone I cannot sign in to Rogers to finish setting up the cellul...

NdeMello by I've been around
  • 6826 Views
  • 11 replies
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Apple Watch Ultra

Can someone tell me without the need to send an letter to the Rogers head office.Why Rogers is still not offing the Apple Watch Ultra.Why you would not sell an popular products when your two concurrent do it ?

fs5qc by I'm here a lot
  • 9354 Views
  • 16 replies
  • 5 likes

iPhone 14 and iPhone 14 Pro Now Available for Pre-order!

Meet iPhone 14, iPhone 14 Pro, and the supersized iPhone 14 Plus, and iPhone Pro Max. With ground-breaking safety features designed to save lives. Longer battery life than ever. And even more spectacular low-light shots.     Pre-order yours here!    ...

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how to prevent international & US texts

My mother who is in her 80s (not tech savvy) has unlimited Canada talk & text. However she once in a while "forgets" and texts to US and international numbers. Is there a way to prevent the extra charge either on the plan or the iphone itself (she is...

manhdao by I've been around
  • 1814 Views
  • 1 replies
  • 0 likes

Unable to Change Voicemail Greeting

the button to change my voicemail message had disappeared after recent update.  How do you get button back or is there another way to change voicemail message.       ***Edited Labels***