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iPad cannot connect to 5G network

peterzimmer
I've been around

I purchased a 5G capable iPad mini 6 and added a Rogers Cellular plan. Rogers is not capable of giving me anything over LTE. My iPhone 12 gets a perfect 5G connection, but my tablet cannot attain anything past LTE. I spent $1200 on this tablet specifically to use with Rogers 5G system only to find it doesn’t work.

 

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Re: iPad cannot connect to 5G network

RogersTony
Moderator
Moderator

Hello, @peterzimmer

 

Welcome to the Rogers Community Forums!

 

I can imagine how frustrating it was to find you could not access 5G on your new iPad. We'll need to add a code on your tablet line to allow for 5G access.

 

Please send a private message to @CommunityHelps so we can assist you with this. Not familiar with our private messaging system? No worries, click here.

 

We look forward to hearing from you!

 

RogersTony

 

 

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