Visual voicemail delayed delivery AND now unable to access Voicemail at all

[Lancelot2]

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and makes me setup the greeting again).
This works for me. How do I do that?

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[Horseymama]

Thank you. This is helpful!

[Mariedella]

I’ve had this problem for over 10 years now! It never works properly (1-2 days for messages to appear) and Rogers says they’re working on it. I have given up.