After all that, I received my current bill and no refund for the late fee, even though two separate reps said I would be refunded. The first one said within 24 hours. When nothing showed on my account after several days, I contacted them again and th...
Thanks, Lizzie. I think it does take an extra month so you will probably see the change on your next bill. The original rep I chatted to online told me it wouldn’t show up the following month but the month after that. He was the one who also told me ...
Just an update… I cancelled my new billing cycle as I don’t think I should have to pay for the extra week. I pay by credit card anyway to get points and pay that card off in the middle of the month. The only drawback is I have to set an extra alert t...
Yes, but seems the rep neglected to mention to you that you will be charged for an extra week (or so) to bring your billing cycle forward in order to allow you the due date of the 4th. Me90 mentioned up top that Rogers offered the same deal (as they ...
