Quote discrepancy

[Katie2]

My bundle offer expired and when I called an agent I was given an amount. However when my bill arrived it was $20 in excess. Called Rogers back and another agent told me that it was not in the notes. How do I get access to the recording of my conversation with the first agent?

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[RogersCorey]

Greetings @Katie2!

If your bill doesn't match what you were promised, we can definitely look into that for you!

Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey