Good day, @JD1957!
We appreciate your post and hope this message finds you well! 🙂
The length of time it may take for a refund to be processed is dependent on a few different factors. If your account has been cancelled, then the refund would be issued by cheque within 2-3 weeks after your Final Invoice has been issued. If you'd like to send us a PM, we'd be more than happy to take a closer look to confirm.
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