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Over charged!

JingYang
I've been around

Internet service, Contract price 64.99 monthly, however, charged 146.89, called twice and operator commit the issue and promise revise the bill within 48 hours, but, it has been 2 month, nothing changes. In side of the company process does not work at all.

 

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Accepted Solutions

Re: Over charged!

RogersJermaine
Moderator
Moderator

Hi @JingYang ,

 

Welcome to the Rogers Community Forum and thank you for your post! We appreciate you posting your concern and we do apologize if there has been some delay with getting your issue resolved.

 

Please feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our private messaging system works, please check out our blog.

 

Regards,
RogersJermaine

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1 REPLY 1

Re: Over charged!

RogersJermaine
Moderator
Moderator

Hi @JingYang ,

 

Welcome to the Rogers Community Forum and thank you for your post! We appreciate you posting your concern and we do apologize if there has been some delay with getting your issue resolved.

 

Please feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our private messaging system works, please check out our blog.

 

Regards,
RogersJermaine

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