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Over charged for a year and going forward

gdouglastaylor
I've been here awhile

I financed a new phone special deal , got agreement $20 month for 2 years , been charged $40 for a year and contract up in a year. Been robbed for $240 and soon another $240… this is robbery , shame for incompetence.  

 

 

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Re: Over charged for a year and going forward

gdouglastaylor
I've been here awhile
Promotions & Discounts 
 
Amount
Added/Current Promotions and Discounts
Financing Program Promotion -$19.00
Start date: June 19, 2022
End date: June 19, 2024

 

yet for one year they have been charging me $40.00 …stole $240 from me….I verified that speacial got it in email agreement 

Re: Over charged for a year and going forward

Pauly
Resident Expert
Resident Expert

When did you first notice the error? how long have you signed the financing term?   I know we all have busy lives, but its a great idea to check your invoices often, not just cell phone but hydro, water, mortgage, car insurance, etc, to make sure we are being charged correct amount, but once you see the problem, give them a call and see what they can do for you.

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