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Likewize

abhishek_86
I've been around

Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone

 

 

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Re: Likewize

RogersYasmine
Moderator
Moderator

Hi @abhishek_86,

 

A warm welcome to the Community! I'm sorry to hear about the difficulties you've been experiencing when trying to have your device replaced via Likewize. 😞

 

By any chance, has Likewize provided you with an exact reason as to why they aren't able to fulfill your replacement request? If you feel their decision is unfair and you have been able to provide the appropriate documentation for your claim, I would strongly recommend reaching back out to them to have the matter escalated to their Tier 2 support.

 

Kind regards,
RogersYasmine

 

 

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4 REPLIES 4

Re: Likewize

RogersYasmine
Moderator
Moderator

Hi @abhishek_86,

 

A warm welcome to the Community! I'm sorry to hear about the difficulties you've been experiencing when trying to have your device replaced via Likewize. 😞

 

By any chance, has Likewize provided you with an exact reason as to why they aren't able to fulfill your replacement request? If you feel their decision is unfair and you have been able to provide the appropriate documentation for your claim, I would strongly recommend reaching back out to them to have the matter escalated to their Tier 2 support.

 

Kind regards,
RogersYasmine

 

 

Re: Likewize

Oriboyo
I've been here awhile

Rogers square one deceived me to put an insurance on my phone and when the phone got missing it wasn’t replaced by the 3rd party as they said I never got the phone from rogers. It has been 6 months now. I wonder why the scam

Re: Likewize

VK9
I've been around

 

 

This is a scam! There is a monthly charge and a $400 deductible to get a refurbished phone after 10 days of trouble and frustration. Don't pay for it. You better get Apple care from Apple.

Re: Likewize

Yivvie
I've been here awhile
They’re doing the same thing to me! I have 3 business lines too and one phone got lost and they won’t approve it and they “rejected” mine too! They’re scamming us!
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