09-12-2024 11:36 PM - last edited on 09-12-2024 11:40 PM by RogersYasmine
I will be travelling outside of Canada, and I only need to receive text messages, such as authorization codes. I won't be using cellular data to surf the Internet or make calls with my Rogers phone. I am thinking of turning off "cellular data" in my iPhone settings and disabling "data roaming". I believe this will prevent me from getting charged while I travel abroad.
What are your thoughts? Can you please share your experiences? I know that Rogers' service charges can sometimes be tricky and complicated. Thank you very much.
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09-13-2024 10:44 AM
The post author needs to receive Text messages aka SMS while roaming, not iMessage. SMS/Text message can only be received thru Cellular network connection, even if data is off because sms do not consume data, it uses the part that voice calls use. so to get sms you need cellular on, and data can be off.
You can also look into if the web site you are logging into uses other 2 factor uses other methods like an authenticator app or email?
09-13-2024 04:46 AM
09-13-2024 09:54 AM - edited 09-13-2024 10:29 AM
@PZ1 : Here's a good thread summarizing roaming - link below. Make sure you read at least the first two posts in that thread and the links in post 2.
As mentioned above, putting the phone in airplane mode for the duration or taking out the Rogers SIM will avoid roaming charges.
PS. iMessage does work via WiFi, but can use data (or cell service) when WiFi is not available. I sometimes use iMessage on my MacBook Air or on my iPad, both of which do not have cellular, therefore no charges. I'm not sure if you're limited to discussions with the person at the other end being on an iDevice or not. I have not done this often enough.
09-13-2024 10:44 AM
The post author needs to receive Text messages aka SMS while roaming, not iMessage. SMS/Text message can only be received thru Cellular network connection, even if data is off because sms do not consume data, it uses the part that voice calls use. so to get sms you need cellular on, and data can be off.
You can also look into if the web site you are logging into uses other 2 factor uses other methods like an authenticator app or email?
09-13-2024 11:52 PM - edited 09-13-2024 11:54 PM
Thank you for all your responses.
An authenticator app or email can serve as an alternative option for authentication. However, not all mobile apps or websites offer these choices. Nonetheless, I will endeavour to transition multi-factor authentication to authenticators or emails. Thank you, @Pauly
In response to @57, turning on airplane mode is an option but not preferable, as I need to watch some text messages in case immediate action is necessary. Since I have disabled "cellular data" and "data roaming" in my phone settings, I will dispute the charge if my bill reflects a substantial amount. Disabling Roam Like Home is definitely a priority.
Rogers should only provide services such as Roam Like Home to customers if users request the service. Rogers must warn customers about future costs and print or publish an article online to clearly tell customers how to use the service properly and avoid unintentional costs. I think Rogers has more to do since the unexpected costs may put many customers in trouble and also increase thousands of hours of customer service efforts.
09-14-2024 04:18 AM
a month ago
so if I am a TD Canada Trust customer, and do not own an iPhone or apple device, then I can not get my 2 factor authentication messages because I do not have iMessage? They should use the lowest common denominator, guess what? sms works on apple phones too, and it also works with every other device in the world, so why would they choose to use imessage only for 2factor? that is terrible terrible terrible decision
a month ago
a month ago