Getting charged for a “free” tablet

[Dukeskywalker]

I’ve been getting charged for a “free” tablet I received from Rogers when I signed my last 2yr old contract. For the 1st 2 years there were no charges, then after 2 years they added a $10 monthly charge for tablet financing. What amazes me is they can send me a monthly text to remind me to pay my $300/mnth bill but cannot text/email or phone me to say “by the way we’re going to start ripping you off for $10 per month until you realize it.” This “free” tablet ended up costing me $100. The customer service rep even admitted he doesn’t look at his bills. Well, jokes on me I guess. They re not budging on giving me my money back or crediting me. I’ve been a Rogers customer for many years and that is going to change. Never, ever accept any “free” products from Rogers, it’s just a greasy scam to take your money. Not to mention that the $150 tablet is a piece of junk and didn’t work from day 1.

***Added Labels***

[trmkrebs]

Same here! They told me to call in a year to cancel the plan before it begins so I am not charged. I did just that and they assured me I wouldnt be charged. Well here we are.

[Pauly]

Without knowing the initial conversation and terms of service it will be very hard to answer this, but the best rule of thumb is if something is free, there is always a "catch"   you think a company will hand you a completely free ipad at no cost? they are not in the business to lose money, they will make it up some how, and yes it sounds like a contract is the way they do it, if u do not like the idea of this, just go and buy a tablet at the store instead, that way you pay for it upfront instead of thru their "catch"   nothing is truly free in this world.