Automatic payment discount removed

[faimaq]

I had received an automatic payment discount of $5 when I signed up for Rogers Corporate connection back in Dec 2023. I have been receiving that discount ever since until today when I received an email from Rogers saying there were changes made to my account. The email attachments mentioned that the discount was removed with effect from August 2nd. I wasn't given any notice regarding this and nobody never told me that the discount was going to be removed after a certain period of time. I am not sure how to go about it. Is this the way it is with others who got the automatic payment discount or was I the only odd one out for some odd reason?

**Labels Updated**

[RogersZia]

Good afternoon @faimaq,

Welcome to the Community!

You've come to the right place. I'd be happy to review your account and confirm why the discount has ended or been removed. In order to do so, I do need to access your account. Please send us a PM @CommunityHelps for further assistance.

RogersZia