OR instead of putting them out in the trash, you can think of the environment, and drop them off at any place that accepts e-waste for recycling. Lots of places are willing to accept old digital boxes, and divert them from ending up in the landfill
@wayner92 wrote:
I could send/take them back to Rogers but is there any point? They won't be reused - what's the difference between putting the boxes out for electronic recycling with the city and taking them back to Rogers?
Since you own the boxes, Rogers shouldn't care whether or not you return them or what you choose to do with them. However, if there is a system glitch on their side and some system says that you need to return one of your boxes, then what? Rogers will also have a proper e-waste management plan for the old set-top boxes. I would send the boxes to Rogers for disposal... but that's just my opinion.
I'll tag @CommunityHelps and ask for their input.
@VivienM wrote:
Is it confirmed that an existing Rogers legacy digital cable customer cannot activate those? e.g. if someone currently has an 8642 on an active account, they couldn't replace it with my 4K PVR?
According to the following, "Note: These boxes cannot be re-activated or moved from one account to another."
https://www.rogers.com/support/digital-cable/digital-tv-box-retirement
It seems to imply it's for those boxes in the list, however, I believe Rogers will no longer activate any boxes moved. You'd have to confirm with Rogers, but since all legacy digital will eventually be phased out, it may not be worth the trouble, even if you could.
There's also a link at the bottom of that webpage for returns - even owned boxes:
https://www.rogers.com/support/billing-accounts/returning-rental-equipment
I can certainly understand some people may have the opinion "I paid for these boxes and own them, why should i return them to rogers" I get it, you have a valid point. You ARE allowed to keep them, but also people with that opinion should also remember that the boxes are also discontinued and can no longer be used after a certain point, which has came and passed. These boxes are essentially paper weights. You can certainly do as you please with them, however I am against being of hoarder and want to reduce electronic clutter as best as possible.
If you have something which is OBSOLETE, not working, will not work, will not ever be reactivated, why not let them handle the removal and safe disposal of it and avoid hoarding useless unwanted electronics?
@VivienM (and others). There are numerous options outlined in this thread for owned boxes:
- "Return" them to Rogers per my previous link.
- Take them to an e-waste site when you're going with other e-stuff you've amassed.
- Call a nearby Rogers store to see if they'll take them (usually not, so get the employee name if they say yes).
- If you live in a house, put them at the curb on a nice day. It's amazing how quickly some stuff disappears from there.
- You can check with Rogers to see if another customer can use them, but the answer is likely to be no and it won't be for long with the end of legacy digital cable around the corner anyway.
- Please do not put it in the garbage.
When Rogers announces a discontinue of one of their services, it also typically means the equipment can not be reactivated for someone else, discontinued means discontinued for everyone, not just you. they want to shut down their legacy digital cable as quickly as possible, so that usually means can't be reactivated for anyone else. They want people off this platform, they want people onto ignite.
If you look at the online ads, people have been desperately trying to sell their legacy rogers digital cable boxes for months, if not even more than a year on the online sites where you sell used items, and most have had very little success. I have even seen people try to offload their digital boxes for FREE and no bites. Unfortunately, the buy and sell marketplace has been swamped with these boxes and no one is buying them, and even if someone does buy them, im sure thy will encounter a lot of roadblocks trying to get them activated. I'm NOT saying its NOT possible, I am saying maybe someone has the authority to do it but it will probably take arms length to find someone to do it. and what? you get a few months out of it then it stops working due to the powerkey bug?
@VivienM wrote:
Have they actually announced the discontinuation of anything other than the boxes on the discontinued list? It's been foreshadowed for years, sure, but that's a little different. And actually, I switched to Ignite in the fall when the assumption everywhere was that legacy digital cable wouldn't see 2024, and yet... it's still around for boxes other than those on the discontinued list.
Not that I have seen. So far, only the FAQ for the discontinuation of Digital TV packages, the retirement announcement for the old set-top boxes, and a post indicating that in May, 2023, support for legacy services will be very limited going forward.
I have not seen any new submissions from Rogers on the CRTC site pertaining to Digital TV's upcoming demise or anything pertaining to legacy Home Phone.
Telecom Decision CRTC 2021-385 made it official that as of December 31, 2023, Rogers will no longer allow DOCSIS 3.0 modems to connect to their network.
Rogers also made it clear to their investors that they intend to start rolling out DOCSIS 4.0 sometime this year -- that will require them to free up spectrum on their cable plant. However, they also got thrown a curve ball when Casa Systems went bankrupt last month, and in just three weeks time won't exist as a company anymore.
I honestly have no idea what is forcing them to keep the Digital TV service operational. Contractual commitments?
I honestly have no idea what is forcing them to keep the Digital TV service operational. Contractual commitments?
It could also be customer hesitation, I remember back in the day when Analog cable was being shut down, lots of people were complaining. there was a lot of push back.
I am against keeping obsolete items, My family in the past had a tendency to be hoarders and had collected too much useless stuff it got out of hand. We did a major cleaning up and got rid of ALL of our unwanted and obsolete electronics even the sentimental ones that reminded us of the past. It's nice to have sentimental items but the way things are going, electronics are becoming obsolete way too fast. To save the planet, its best to dispose of them in an environmentally friendly way so a e-waste facility or electronic recycling collection is the way to go. I do not suggest dumping electronics in the trash
@Pauly wrote:
I honestly have no idea what is forcing them to keep the Digital TV service operational. Contractual commitments?
It could also be customer hesitation, I remember back in the day when Analog cable was being shut down, lots of people were complaining. there was a lot of push back.
That was crazy. i was on here for that.
2+ years of them notifying, saying it was disappearing.
then a rush of people "why was my tv not working/cut off"
My dad had a garage sale, so he found some stuff in the house, guess what one of them was? yup, an Analog Cable external converter box. My dad was like "someone maybe could use it" so I told my dad even if you gave it to them for FREE it would not work, time to send it to the e-waste collection bin. I am not sure how long he has had that sitting in his basement but man that thing was old. Have old unwanted electronics? Please Recycle them!
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