Rogers Xfinity TV
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Resolved! adding app to smart tv

I have Ignite Tv and an early Samsung smart tv. I have subscriptions for netflix, Prime, Disney+ that I can watch on tv, but I can't figure out how to add my Apple Tv+ subscription to my tv. Any suggestions?     ***Edied Labels***  

maven by I've been around
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Resolved! XiONE STB stays on

A minor issue to be sure, but one of my STBs turns off (light goes out) when I press the power button on the remote, while the other does not turn off. The TV does turn off, but the light on the STB stays on. Pressing the power button on the TV turns...

DAJ3 by I plan to stick around
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MyRogers showing duplicate Ignite TV boxes

Hi there, Has anyone with multiple Ignite TV boxes seen on MyRogers duplicate boxes listed? I have a total of 3 boxes in my household, but it shows that I have a total of 5 boxes. Boxes 4 and 5 are the same MAC and Serial numbers of boxes 2 and 3.  P...

WSih by I've been here awhile
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Will ignite TV and Internet work with old RG59 cable

I am pretty sure my house has the original coax cable, I believe it is RG59(or maybe older, there are no markings on it) running from the cable box on the lawn of my neighbors house. I think it is the same cable from when the house was built 1977, (B...

stiff by I plan to stick around
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Scheduled PVR recordings disappeared (Ignite TV)

 I am checking my scheduled recordings; there should be over 100 for the next two weeks, and there are only 9. They were fine yesterday. All my scheduled recordings have disappeared except, for some reason, those that are on A&E. (I get the same resu...

Genevieve by I plan to stick around
  • 11616 Views
  • 29 replies
  • 1 likes

XRE03091 - Unable to Play Video.

Here's the code explanation on the Xfinity website:   https://www.xfinity.com/support/articles/x1-error-code-xre-03091   Lately I've seen this on several of my recordings.  I've tried waiting to try watching it a day later. I've tried rebooting and s...

57 by Resident Expert
  • 2506 Views
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Missing episodes on Crave

Why does CRAVE randomly miss episodes? Specifically, Industry is missing Season 1, Episode 7      **Added Labels**

kmk1 by I've been around
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Changing to ignite TV

I scheduled installation/activation of ignite TV.  It took 3 days to get through to anyone at Rogers who could set this up.  Now I am trying to reach someone/ANYONE at Rogers to reschedule the appoint.  I am now at 1.5 hours holding on the phone, and...

Considering Ignite Service with a Complicated Setup

I am considering getting Ignite service with bundle costs on my digital service going up. I have one TV on the top floor, one on the main floor, and one in the basement. Putting the system on the main floor would work in this scenario. What makes thi...

geddo by I plan to stick around
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Automatic deletion of recordings

This may not be obvious and will be surprise to those people converting to Ignite from a PVR with local HDD storage. When a recording is being setup on Ignite there are two options for saving the recording: 1. Keep until space needed, i.e., if you ru...

Bplayer by I'm a trusted contributor
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  • 20 replies
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Problems With Internet Since Installation

I bought a Ignite Internet 150-Unlimited on 27th July and until now (after 10 days) I don't have access to the internet. I work from home and over the last week I used either my data or McDonald's and Tim Hortons Internet. It's becoming a never-endin...

Omid1991 by I've been around
  • 737 Views
  • 1 replies
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Skip Channels When Browsing

I just upgraded to Ignite today and I love that the guide now has the option to hide channels I don't have. I didn't have that feature before.   What I'm wondering though is there a way to make the remote skip the channels I don't have when browsing ...

ironandivy by I've been here awhile
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Sunday, Still Experiencing Issues

Sunday, is Rogers ever going to be up & running again?Nice note from their CEO some form of general apology & they will credit us for Friday. What about Saturday & now Sunday??Picture freezes up every 30 seconds, no access to saved programs what a jo...

Royster62 by I plan to stick around
  • 5970 Views
  • 20 replies
  • 2 likes

Favorite channels Not showing on Guide

I added channels to favorites. Just noticed this morning its missing channels, even though they are marked as favorites. I am on my favorites listing, it shows on all channels marked as favorite but not on favorites view?   *** Edited Labels ***

jodimack by I've been around
  • 1635 Views
  • 1 replies
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Flex Channels - Feedback

Why does it take at least 24 hours to change 1 Flex Channel? I was told it would basically be instantaneous. Very disappointing.       ***Edited Labels***

Blue Jays - 4K

Yesterday while watching the Blue Jays game in 4K, I lost audio for a period of time - video was fine.  I changed over to the HD channels airing the game and there were no audio issues.  Throughout the game there were several instances of video and a...

jjjjy7 by I'm a reliable contributor
  • 1534 Views
  • 5 replies
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Ignite TV App Unable to Cast

I can chromecast YouTube and other streaming to my TV but Ignite won't cast. It used to but now I just get error message. Very discouraged.     ***Edited Labels***

MIKE935 by I've been around
  • 1247 Views
  • 2 replies
  • 0 likes