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Managing two Ignite services with new app

I manage two Ignite services, my own home, and my mother in laws (usually remotely) .  With the (now diabled) website, I could log in with different ID/Passwords and manage each service seperatly.    With the new app, it requires the modem details, a...

stclarke by I've been around
  • 701 Views
  • 1 replies
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Option to purchase more PVR cloud storage

Ever since I’ve switched to IgniteTV I lament the loss of the hard disc PVR. At least then I knew I could expand the memory. With Ignite TV I’m constantly having to delete recordings I want to keep to make room for new recordings. The timeout for pau...

Ndally by I've been here awhile
  • 1997 Views
  • 1 replies
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Home Phone Down

Home phone still not working! C’mon Rogers get your act together it’s now 52 hrs with no home phone pathetic     **Added Labels**

evital166 by I've been here awhile
  • 1914 Views
  • 7 replies
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Ignite TV cutting out

Postal Code N0B 2P0. TV has been cutting out or freezing for about 4 days now. Sound has also cut out when we finally do get a picture. Trying to watch the Brier but picture keeps cutting out. Very frustrating.   ***Edited Labels***

ML58 by I've been here awhile
  • 1877 Views
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Recent outage

Still having problems with Ignite. Cannot get some channels and internet cuts out     ***Added Labels***

BAW55 by I've been around
  • 1226 Views
  • 1 replies
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Services restored

Got my services restored around 1 am today, everything seems to be working well, except live tv.  It is very slow, taking about 20-30 seconds in between channel changes, partial freezing at times.  *** Edited Labels ***

jjjjy7 by I'm a reliable contributor
  • 3362 Views
  • 13 replies
  • 2 likes

Disney+ purchased through Apple

Does Disney + only work if you purchase your subscription from Rogers? Or Direct from Disney?About a year ago I purchased a Disney + subscription through Apple. A few months later Rogers added The Disney + app to its ignite Home Screen. This was very...

lll5 by I've been around
  • 648 Views
  • 1 replies
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ignite wifi hub physical cable cut out

we live in a townhouse where physical cable had to be brought outside and hung. recently I noticed it's gone and I'm not sure if it's due to outage or the cable being cut. wifi hub is kept flashing green1. we paid over 200 for the labor. do I need to...

jj890115 by I've been around
  • 480 Views
  • 1 replies
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Ignite TV starts playback long after I press Record

Hi guys, For example, I press Record at 10:00. When I go back to watch the recording, it doesnt start at 10:00 - it starts at about 25 seconds later. So the first 25 seconds of the show is missing. Is there anything I can do to fix this? Many thanks....

Jorg by I'm here a lot
  • 947 Views
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Resolved! Xi6 Ignite TV Box Always Booting Up When Powered On

Hi, Just got my new Ignite Internet / TV system, and almost everything is working fine. However, I can't figure out why my Xi6 box always goes through the full boot up cycle when I power it on. I have paired the remote with my TV and receiver. When I...

pp171 by I plan to stick around
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REV TV Free Preview

I see that REV TV is on Rogers IgniteTV Channel 540.  I believe this is on Free Preview to the end of July, however, I'm not certain about the date. https://revtv.ca/about/press-releases/rev-tv-goes-nationwide-with-free-channel-preview-all-july Inter...

57 by Resident Expert
  • 2319 Views
  • 1 replies
  • 1 likes

Resolved! Add channel temporarily

With Ignite TV, can I add a channel (or group of channels) to watch/record and event and afterwards cancel? Would the additional charge be prorated for a day?       ***Added Labels***

OLDYELLR by I'm a senior advisor
  • 3018 Views
  • 8 replies
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How do you like Ignite TV compared to Digital Cable?

First of all, I'm not an Ignite customer.  In fact, I cancelled Rogers digital cable when I went to an IPTV package from my ISP using fibre that was installed in my area last summer.   My transition was more of a surprise than for most of you moving ...

OLDYELLR by I'm a senior advisor
  • 55925 Views
  • 125 replies
  • 0 likes

Power On Soundbar with XR15 Remote

Is it possible to power on your soundbar with the XR15 Rogers Ignite Remote? My remote is paired and the volume & mute buttons work, yet I can't find a way to power it on.   ***Added labels***

Wadge by I've been here awhile
  • 7021 Views
  • 5 replies
  • 1 likes