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Trouble with the ignite TV box

My mom is having alot of problem with the ignite box tv and so do i the screen come all black and we cant go no where cant change tv its happen alot lately       ***Edited Labels***

APPS Menu Screen

Is there any way to declutter the APPS selection screen?  Personally I don't think I will ever use more than 3 apps.  Is there any way to only show those apps that a viewer is interested in, similar to the broadcast TV favourites.?       ***Edited La...

brianmsheen by • I've been here awhile
  • 864 Views
  • 1 replies
  • 0 likes

Disney Plus Promo Email Not Yet Received

I purchased Ignite TV on September 13th, 2022 (new account setup) and am eligible for the Disney Plus promotion of 6 months free.  My eligibility has been confirmed by the agent who setup the service and the Rogers agents I've talk with.  I have not ...

Leimars by • I've been here awhile
  • 1940 Views
  • 4 replies
  • 1 likes

No sound on recordings on app

I watch my recordings (how I watch all my shows) on the app on my IPhone 13 and all of a sudden a few days ago I started having the issue that the audio would stop working a few minutes into the show. I’m getting pretty sick of watching all my shows ...

Resolved! Power On Options

I can't seem to find a solution for my home theatre setup.  I have an older Plasma TV and the ARC only broadcasts stereo.  So I run the Rogers into one source on my Onkyo receiver and my streaming stick to another source and connect the receiver to t...

brianmsheen by • I've been here awhile
  • 1937 Views
  • 3 replies
  • 0 likes

Delete a recorded program

I have had Ignite Tv for about a month and wish I had never made the switch from cable.   It is easy to see how to delete a recorded program that I have not yet watched but for a show I have watched the delete icon does not appear.  Help? Is it impos...

Profj by • I've been around
  • 2286 Views
  • 2 replies
  • 0 likes

TV Picture and sound pausing

Week ago switched over to Rogers from Bell due to a better deal. I have called in at least 3 times to get help with my TV picture and sound pausing, especially on sports channels and CNN. Last they said it was a community it was a community issue and...

dmeanor by • I've been here awhile
  • 876 Views
  • 2 replies
  • 0 likes

rev channel

Can't find icon for REV TV in the flex channel page, so I can't exchange it with another useless channel. any thoughts   **Labels Added**            

Namie by • I've been around
  • 894 Views
  • 1 replies
  • 0 likes

CAN’T FFWD PVR PROGRAM

Recorded a program channel 129 CTC Atlantic.  When I played it, could not fast forward through program or commercials.  Message “fast forward not allowed on this device”???? Can they do this?   *** Edited Labels ***

RTiman by • I've been here awhile
  • 1883 Views
  • 2 replies
  • 0 likes

1 of 4 boxes down

I have 1 of 4 ignite boxes down, done the reboot refresh etc multiple times, not working. How do I get a replacement   *Added Labels*

Ignite 50 and basic TV set up

Help please. How do I set up the connections? Internet is working fine but the TV isn’t. Was installed about a month ago and was TV was working but not now. The channels don’t show. What is the problem?       **Added Labels**

Kadi by • I've been around
  • 744 Views
  • 1 replies
  • 0 likes
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