Rogers Xfinity TV
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Forum Posts

Resolved! Power On Options

I can't seem to find a solution for my home theatre setup.  I have an older Plasma TV and the ARC only broadcasts stereo.  So I run the Rogers into one source on my Onkyo receiver and my streaming stick to another source and connect the receiver to t...

brianmsheen by I've been here awhile
  • 1669 Views
  • 3 replies
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Delete a recorded program

I have had Ignite Tv for about a month and wish I had never made the switch from cable.   It is easy to see how to delete a recorded program that I have not yet watched but for a show I have watched the delete icon does not appear.  Help? Is it impos...

Profj by I've been around
  • 1943 Views
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TV Picture and sound pausing

Week ago switched over to Rogers from Bell due to a better deal. I have called in at least 3 times to get help with my TV picture and sound pausing, especially on sports channels and CNN. Last they said it was a community it was a community issue and...

dmeanor by I've been here awhile
  • 746 Views
  • 2 replies
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rev channel

Can't find icon for REV TV in the flex channel page, so I can't exchange it with another useless channel. any thoughts   **Labels Added**            

Namie by I've been around
  • 724 Views
  • 1 replies
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CAN’T FFWD PVR PROGRAM

Recorded a program channel 129 CTC Atlantic.  When I played it, could not fast forward through program or commercials.  Message “fast forward not allowed on this device”???? Can they do this?   *** Edited Labels ***

RTiman by I've been here awhile
  • 1680 Views
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1 of 4 boxes down

I have 1 of 4 ignite boxes down, done the reboot refresh etc multiple times, not working. How do I get a replacement   *Added Labels*

Ignite 50 and basic TV set up

Help please. How do I set up the connections? Internet is working fine but the TV isn’t. Was installed about a month ago and was TV was working but not now. The channels don’t show. What is the problem?       **Added Labels**

Kadi by I've been around
  • 592 Views
  • 1 replies
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Resolved! Ignite TV box @ -81 db?

Just had a new install, and was under the impression that the wireless signal min was something better than -70 db (with mid 60's probably being the norm). The furthest box is currently showing a -83 db wireless signal and I've had at least one full ...

sswilson by I'm a reliable contributor
  • 5332 Views
  • 22 replies
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Ignite pause issues, recording issue

We just got Ignite TV.  I have two problems with Pause, both of which are bugs IMO.   First, we did a long pause due to a phone call.  After 15 minutes or so it started playing again.  This is not unexpected and not the problem.  The problem is that ...

gregneff by I plan to stick around
  • 1535 Views
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Internet and tv service outage

TV AND INTERNET out again and yet no reports in Rogers service interruption page/twitter. After frustrating chat experience finally told there is an outage in the entire 705 area code and won’t be resolved for 3-6 hours. Why is this not posted on you...

Doyle32 by I've been around
  • 898 Views
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Resolved! "Alone: Frozen" episode not posted properly

I've been watching the History channel's "Alone: Frozen" using my Ignite TV, watching them after they air. However, what is supposed to be episode 5 ("Outfoxed") is actually episode 4 through Ignite. I've opened a ticket, had it closed, re-opened it ...

Resolved! 4K cost

If movies are shot in 4K or even 8k how come we are paying “extra” to watch them ?   *** Edited Labels ***

Peter-karen by I've been here awhile
  • 833 Views
  • 1 replies
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Ignite TV Channel Lineup

I am currently subscribed to Digital TV but having increasingly poor reception, as well as poor internet signal.  I have been told numerous times by both customer support and service techs that I should move to Ignite TV and all my problems will be s...

GWD by I plan to stick around
  • 8326 Views
  • 4 replies
  • 0 likes