Rogers Xfinity TV
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Resolved! Access USB drive despite Rogers Ignite

I have a Sony Bravia and have not been able to access my music or photos on an external drive connected by USB since Ignite was installed. The access options come in screen, but neither the TV remote nor the Sony remote work on this page.   *** Edite...

31MB by I've been here awhile
  • 8839 Views
  • 18 replies
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Resolved! Rogers Ignite Remote--whi

Hello, I have my rogers ignite remote set up to control my Samsung UN55JS7000 TV. It controls the power on/off and the volume of the TV and the av receiver it is linked to.    What I would like to do is use the rogers remote to access more of the tv ...

davet1 by I've been here awhile
  • 1926 Views
  • 1 replies
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Mediaset Not Working Properly

Hi; My father-in-law is complaining that every day for the past couple of weeks, Mediaset starts the show titled "Distretto di Polizia" at 1:35 PM EST. After about 10 minutes, the show stops and displays (in Italian langauge) that they are having tec...

cclarky92 by I've been around
  • 814 Views
  • 1 replies
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Resolved! 64 WPBS (PBS) “technical difficulties”

Sunday evening this channel was broadcasting a black screen. Since yesterday it now shows a “We are experiencing technical difficulties and are working to restore the service as quickly as possible” message. This is in the Ottawa area. Don’t know if ...

JG24 by I plan to stick around
  • 1293 Views
  • 2 replies
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Resolved! Cannot access TSN or Sportsnet online

Hi, I have the Flex 20+sports package.  Don't have any issue accessing all the TSN or Sportsnet channels on my TV or ignite website/app.  However, when I login to TSN or SN app/website, it indicates that my subscription is expired or Not subscribed. ...

Belau by I've been here awhile
  • 13017 Views
  • 24 replies
  • 1 likes

Download & Go shows in app not working

The iOS ignite tv app allows me to download a show. It says it’s downloaded, but when going to play I get Connection Error TVAPP-00351. Some work, some don’t. I’m on my home wifi.   ***Edited Labels***

dmortson by I'm here a lot
  • 3034 Views
  • 5 replies
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BritBox

I have subscribed to BritBox. Is there anyway I can add it as an entertainment app? At present I have exit from Ignite TV and watch it as an app on the smart TV. If it were includes as one of Ignite TV's entertainment apps them I could search it and ...

Trevor4Now by I've been around
  • 6766 Views
  • 2 replies
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Unable to pick Flex Channels... This is Nuts!!

New to ignite etc. Way too much work/time/frustration!!!!Can't even find a channel list to pick 20channels or whatever the . I’m to get for $145/mth.Could this be any more of a huge time investment. Rogers dropped the ball with this chaos   *** Edite...

cam007 by I've been around
  • 774 Views
  • 1 replies
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Trouble with the ignite TV box

My mom is having alot of problem with the ignite box tv and so do i the screen come all black and we cant go no where cant change tv its happen alot lately       ***Edited Labels***

APPS Menu Screen

Is there any way to declutter the APPS selection screen?  Personally I don't think I will ever use more than 3 apps.  Is there any way to only show those apps that a viewer is interested in, similar to the broadcast TV favourites.?       ***Edited La...

brianmsheen by I've been here awhile
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  • 1 replies
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Disney Plus Promo Email Not Yet Received

I purchased Ignite TV on September 13th, 2022 (new account setup) and am eligible for the Disney Plus promotion of 6 months free.  My eligibility has been confirmed by the agent who setup the service and the Rogers agents I've talk with.  I have not ...

Leimars by I've been here awhile
  • 1673 Views
  • 4 replies
  • 1 likes

No sound on recordings on app

I watch my recordings (how I watch all my shows) on the app on my IPhone 13 and all of a sudden a few days ago I started having the issue that the audio would stop working a few minutes into the show. I’m getting pretty sick of watching all my shows ...