Rogers Xfinity TV
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Resolved! Tips on Rogers Ignite Remote

I'd like to be able to turn off the tips for using the Ignite TV remote that pop up when I use the onscreen Guide. I already know that if I want to move forward to the next day, I can use the fast-forward button. I don't need to be reminded of that e...

mlaffs by I've been around
  • 1222 Views
  • 2 replies
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Resolved! How to Weatherproof a Rogers Entertainment box?

I have a new outdoor TV.  It's all set up and working fine with the little 5"x5"x1" Rogers tv box, but I want to waterproof that box so it can stay outside.  I considered a weatherproof junction box, but I believe they may block wifi signals to/from ...

steve_sea by I've been here awhile
  • 1546 Views
  • 6 replies
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Resolved! Rogers XR15 Remote Control

Is the Rogers XR15 TV set-top a rental?The return/ok button is broken. There is a hole in the middle button with white light flashes.Can it be repaired or replaced for free?Thanks     ***Edited Labels***

Don2023 by I'm here a lot
  • 1126 Views
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Resolved! No More Legacy

Well I have finally moved a few mountains and changed from legacy Digital TV to Ignite TV. Friday was a major IT/TV day at my place. The Impetus to do this was the decommissioning of an SDTV 8350 PVR which I had hooked up to an ancient RCA CRT televi...

foodtech46 by I plan to stick around
  • 1949 Views
  • 3 replies
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Ignite tv mobile app not working

I had to reinstall the ignite tv mobile app on my phone as I have a new phone. I can sign in but when it tries to load I get a message that says something went wrong. I have uninstalled and reinstalled many times.   *Added Labels*

Hunnie1977 by I've been here awhile
  • 824 Views
  • 2 replies
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Ignite popular tv package line-up printout

Hi, does anyone know where can I get an Ignite Popular TV package line-up printout for Mississauga? and also a comparison printout between the old Digital Plus vs the new Popular channels?   Thanks Trace     ***Added Labels***

TLC62 by I've been around
  • 18876 Views
  • 3 replies
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This Video Cannot Be Played (ErrorTVAPP-00281)

Was previously able to connect to ignite TV via my laptop. Have tried clearing cookies/cache, new browsers, etc and no luck. Now whenever I do, I get the above error message.    Have contacted Rogers MULTIPLE times and each agent tells me that they e...

Casting Ignite TV With Firestick

I am moving from Bell to Rogers next week. Will I be able to cast from my android phone to a Firestick or Fire TV. I read the posts here and not sure. Also I can't get a clear answer from Rogers. Thank you.   *Added Labels*

Klepto84 by I've been around
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Minor problems

As a new Igniter coming from NextBox I found their were anomalies not pointed out before the switch over. o 16 of my NextBox Favorites were missing (could not be found) and 5+ favorites now I have to pay for ? I have not yet decided whether to pursue...

crpl2 by I plan to stick around
  • 1846 Views
  • 8 replies
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Programme Information Unavailable on DW (Ch.121)

For the past few days there has been no programme information for DW channel (121). There is no information showing for the next 2 weeks either.  This means that my series recordings on this channel are not getting recorded.   Would someone else plea...

57 by Resident Expert
  • 1845 Views
  • 9 replies
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Restart program

Good day, So here is something that does not work. Take a jays game, last night for instance it went 14 innings. If you record it it automatically extents the recording time to record the whole game, 4plus hours instead of 3 hours. That works great.....

Biollw by I'm a senior advisor
  • 1325 Views
  • 5 replies
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Recent service visit

I’ve been having issues with dropped service ( tv and internet) every day for over two years. I’ve had my cable line replaced, my modem replaced, connectors replaced and changed to the latest ignite package. Still continued loosing service. Wednesday...

Compound1 by I've been here awhile
  • 550 Views
  • 1 replies
  • 1 likes

Downloaded & go shows missing

I downloaded shows from pvr to my tablet. On pvr show shows downloaded to device. On tablet in app shows downloaded however in downloads there is nothing?? These shows are missing? How to reset?   ***EDITED LABELS***

Setup Ignite TV on a Samsung TV

Trying to set up Ignite on our Samsung QLED Tizen QN55 (2017) and when I try to select the source (long press), nothing happens. I plugged the HDMI into the OneConnect port on the back of the TV (there doesn't seem to be a dedicated HDMI port). Any a...