Rogers Xfinity TV
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Setup Ignite TV on a Samsung TV

Trying to set up Ignite on our Samsung QLED Tizen QN55 (2017) and when I try to select the source (long press), nothing happens. I plugged the HDMI into the OneConnect port on the back of the TV (there doesn't seem to be a dedicated HDMI port). Any a...

Local radio stations

I'm getting ignite put in next week and I need to know if I can get local radio stations. I know it doesn't come with the TV stations but is there anyway you can download an app like TuneIn what's something I can get radio stations on. Thanks   ***Ad...

Stingray graphics do not show on TV

I am a Shaw cable subscriber and have a Premier TV subscription.  My equipment is the Arris Gateway HDPVR and 4 Arris portals. While I am receiving in all other respects full functionality in programming as far as I can tell, I am no longer receiving...

gswaters by I'm here a lot
  • 1838 Views
  • 11 replies
  • 0 likes

Can't Watch Certain Channels On Ignite TV App

I cannot watch certain channels, says connect to your in home wifi, I am connected to my in home wifi, it does it on all devices, it doesn’t care if I’m on The gateway itself or the wifi pod provided by rogers, I’ve re installed the app, it makes no ...

JHRM by I'm here a lot
  • 8586 Views
  • 20 replies
  • 0 likes

Sportsnet+ and Global Tv App

Hello,I’m unable to watch any games on sportsnet+ or watch any channels on the global tv app. Both apps when I sign in using my rogers account it says I don’t have a subscription to watch but I do have all of the channel available to me on my TV. Thi...

bluecat560 by I've been here awhile
  • 2126 Views
  • 9 replies
  • 0 likes

Continue Watching…

How do I clear/delete shows listed under “continue watching”?I’m no longer living with the one who watched these shows, I really don’t wanna continue to see these on my screen.

Blade_27 by I'm here a lot
  • 1743 Views
  • 6 replies
  • 0 likes

Distorted Picture on IgniteTV

We have just had Ignite TV installed and our main set is an old Panasonic model and not a flat screen. The image on screen is distorted - stretched too tall and out of proportion. Is there a way to get a letterbox format the way our old Gateway had i...

JohnR1 by I've been here awhile
  • 1508 Views
  • 6 replies
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Anyone else find this frustrating??

I don't know about any of you, but I find it very frustrating that you can't easily remove a added channel or theme packs.  You can add a new channel in all of 5 seconds right from your ignite remote, but, when you want to remove one it becomes a pro...

Brad78 by I've been here awhile
  • 1345 Views
  • 3 replies
  • 6 likes

Resolved! ICC T20 World Cup 2024

Will Rogers be showing the ICC T20 World Cup in June (Willow TV) like Bell - free or pay per viewNeed to know whether I should be switching to Bell on a go forward basis, I’m tired of waiting for a last minute decision by Rogers   **Labels Added**

cbmaingot by I've been around
  • 5469 Views
  • 3 replies
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Incredibly Disappointed with Customer Servicr

I called into support because i kept getting a 03117 error. The support rep was great; and suggested an upgrade on my plan to increase not only speed but bandwidth. I agreed and a new modem was sent out.Talk about going from hero to zero in a couple ...

SharOn88 by I've been here awhile
  • 427 Views
  • 1 replies
  • 0 likes

Crave Subscription Just Stops Working

We have Crave with our ignite package. I can see it on my bill but it just decides to stop working and tells me that I need a subscription in order to watch the shows I want to watch. Happen again tonight 4 episodes into a series. Now nothing works. ...

priffault by I plan to stick around
  • 3476 Views
  • 15 replies
  • 3 likes

Resolved! Xi6-t default power on channel

Hey everyone,My grandma recently just moved apartments and they have been provided with the new xi6 box.She's 99 and previously we had her tv auto tune into her favorite channel on power on, but we cannot find this option for her on this new box.Is t...

stokedcrf by I've been around
  • 4167 Views
  • 5 replies
  • 0 likes

Resolved! BritBox Log in Problems

My Wife got hooked on BBC First programming and decided she needs BritBox. OK, no problem. Oh wait...problem I am trying to sign in and can enter my email address but I cannot seem to m ove down to the password box. No matter what button I push, the ...

schmidtp by I plan to stick around
  • 2412 Views
  • 2 replies
  • 0 likes

What are "4K Channel Pack and 4K Premium Access"

On my Rogers bill I have a IgniteTV and internet bundle.  When I look at the detail for this service it shows both 4K Channel Pack and 4K Premium Access for $0/month each.  What are these supposed to be?   Am I right in assuming that for now they are...

wayner92 by I'm a senior contributor
  • 2457 Views
  • 1 replies
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Why is there so little 4k TV content?

Rogers has been a leader in 4K and have broadcast all Blue Jays home games in HD since 2017.  That is a pretty long time ago.  There is also a TSN 4K channel and we get lots of Leafs and Raptors games in 4K.  But beyond that 4K content seems kind of ...

wayner92 by I'm a senior contributor
  • 4559 Views
  • 9 replies
  • 0 likes

Recording got cut-off early

I wanted to watch the 2024 Women's Pacific Four Rugby game that was aired on Saturday using On Demand. It was an important game for Canada as the team with a win would become second in the world if they beat New Zealand for the first time in 18 games...

littleha by I've been here awhile
  • 621 Views
  • 2 replies
  • 0 likes

TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've been here awhile
  • 2513 Views
  • 9 replies
  • 0 likes