Rogers Xfinity TV
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Forum Posts

Biggest drawbacks of IgniteTV

I switched from legacy digital cable to IgniteTV a few months ago and for the most part it is a pretty good system. The voice control is excellent and I think that this is an improvement on legacy cable.  But it isn't perfect.  Here is my view on the...

wayner92 by I'm a senior contributor
  • 672 Views
  • 1 replies
  • 1 likes

Quality of service in general

Finally I have to vent. Apart from the 2 days where we had no TV service because of the Rogers Network crash in July 2022, I would have hoped that Ignite TV was glitch free since I was forced to change to it. Wrong. There has been glitches from day o...

Regular blackouts ( four or five per hour ) when watching tv

This is a continuing problem when watching tv. This is incredibly annoying especially when watching sports. I thought it may be just our neighbourhood as everyone seems to be having the same problem. Having talked to others it appears this may be a b...

DMF1 by I'm here a lot
  • 5876 Views
  • 23 replies
  • 1 likes

Resolved! Britbox Not Coming Up With Voice Command

When i say britbox via the remote it is saying this app is not yet available. However I can start the app by going into the apps section from the rogers button on the remote. The voice command worked yesterday just fine and other apps like prime, you...

becky4 by I've been here awhile
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Rai news 655 not working

The broadcaster is currently experiencing technical difficultiesPlease stand by. ....I have this message on all my tvs for rsi news live 655. How to resolve this problem     ***Edited Labels***

TV Keeps Cutting Out

Trying to watch a movie and TV keeps cutting out. Being doing that all week end.       ***Edited Labels***

Buddyscoot by I've been here awhile
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Resolved! Intermittent screen freezes and audio dropout

I've had Ignite TV running for a month without issues but yesterday my TV signal has started random freezes on the screen and/or audio dropouts for a few seconds at a time. Sometimes a few times per hour and other times every minute or two on all sta...

markfink777 by I plan to stick around
  • 42096 Views
  • 121 replies
  • 5 likes

Free previews July 24

Just looking to see what is in free preview. After using the remote and saying “ Free Previews” and going on line for July 2024, nearly three quarters of the ones have all expired. Does Rogers not have someone that updates these on Ignite and online ...

Flavour1 by I'm a regular
  • 1064 Views
  • 4 replies
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Ignite TV Poor picture quality

Just switched to Ignite TV from Shaw (since I received a letter saying my shaw hardware won't work past Sep 9).  I activated the ignite box today and I'm currently able to watch tv channels on the new ignite box as well as my shaw box using different...

Gibby19 by I've been here awhile
  • 1831 Views
  • 5 replies
  • 1 likes

Performance issues with casting ignite tv.

I am trying to cast to smart tv from Rogers ignite tv app running on IPAD.  Performance on IPAD is very good, no streaming issues/slowdown. However,when I cast to Smart TV it is very choppy, many delays and not worth watching.  The only reason I am t...

jjwp by I've been here awhile
  • 1373 Views
  • 5 replies
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audio out to external Soundsystem

I just switched to that horrible ignite TV user interface.One additional problem: I used to have my PVR digital cable box audio out with RCA connected to my sound system externally.Now that tiny microscopic box has no additional out.I may find a work...

ChuckTO by I plan to stick around
  • 7983 Views
  • 27 replies
  • 1 likes

Ignite recording on one channel only?

I've been trying to record all episodes of a TV show that I usually watch on CBC. When I set up the timer, my Ignite box ends up recording all episodes of that particular show on every channel that broadcasts it, including the described audio channel...

jmckee by I've been here awhile
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  • 7 replies
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Resolved! Ignite Volume Issues

Just switched over to Ignite and set up went fine, except I’m noticing that I have to go up to volume 70 to hear the dialogue. Old cable box was good on level 14. When On Demand switches to a commercial it becomes very loud and we scramble for remote...

crazyloon by I've been here awhile
  • 6181 Views
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Adding Apps on Ignite TV?

is it possible to add apps on the new ignite TV interface?For instance, I like to stream from TV station web platform: can I download these anywhere, as opposed to having to go through the ridiculously primitive letter by letter search on YouTube? Wh...

ChuckTO by I plan to stick around
  • 11310 Views
  • 8 replies
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Wrong channels one week after upgrade to Ignite TV.

Hi. I'm having a similar issue.I live in eastern Ontario but I'm only receiving the channels someone in Toronto would receive. I do not have CTV Ottawa, CBC OTTAWA, and the Weather Network is for the Pickering area near Toronto. We just upgraded to I...

Jcjc1 by I'm here a lot
  • 785 Views
  • 2 replies
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Let's try that again loop

Trying to configure a new XIOne box.Get it connected to the network via a personal router.Next step is setting up the Voice Remote.  Get a voice on the TV saying do you want to continue using the voice prompts.a) Select Yes, next is a page that says ...

hectop by I plan to stick around
  • 1647 Views
  • 1 replies
  • 0 likes