Rogers Xfinity TV
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Wrong channels one week after upgrade to Ignite TV.

Hi. I'm having a similar issue.I live in eastern Ontario but I'm only receiving the channels someone in Toronto would receive. I do not have CTV Ottawa, CBC OTTAWA, and the Weather Network is for the Pickering area near Toronto. We just upgraded to I...

Jcjc1 by I'm here a lot
  • 744 Views
  • 2 replies
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Let's try that again loop

Trying to configure a new XIOne box.Get it connected to the network via a personal router.Next step is setting up the Voice Remote.  Get a voice on the TV saying do you want to continue using the voice prompts.a) Select Yes, next is a page that says ...

hectop by I plan to stick around
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Advice/Tips…Help?!

I received a notice from Rogers stating that the tv digital boxes with the model #’s starting with SA or PA would be decommissioned after a certain date and were offering to upgrade to Ignite Tv. Our condo has some sort of deal with Rogers for our ca...

Fherrera by I've been here awhile
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changing to Ignite

Hello.  How can I get a printable list of Ignite channels?  We currently have the Rogers VIP Extra Pack (used to be Tier 3) on Rogers 3 (Scarborough) and would like to compare those channels with Ignite.  Thanks very much.       ***Added Labels***

MKB22 by I've been around
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Resolved! Ignite TV Channels Missing

When I signed up for the Ignite TV I lost some  of the channels I watch a lot.  I.e. 21 and 22 where I watch Blue Jays, and Channel 747 (plus other Stingray music channels).  How can I get them back?  Your information is not very user friendly for an...

Flowygroyg by I've been here awhile
  • 4305 Views
  • 4 replies
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4K

I clicked on a channel, it asked if I wanted to watch in 4K and I clicked it and now I can’t access any channels. The voice button, guide button won’t work and it says: video is unexpectedly unavailable. Anyone know how to fix this? I’ve turned every...

Lwebb83 by I've been around
  • 514 Views
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Resolved! Change Network Settings on Xi6 Set-top Box

I plugged in a set-top box.  It displays an error "There's a problem with the connection", shows additional text then an image that says Network Settings, which seems to be grayed out and an error code of RDK-03087.   I'm trying to connect the set-to...

hectop by I plan to stick around
  • 3397 Views
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Resolved! Removing Crave from Favorites

I cancelled Crave.I want to remove it from Favourites.I follow instructions but it does not give me the "Remove Favourite: option. Only Subscribe  Record and Channel Info.I have tried on the Favourites view and the All Channels view.How can I remove ...

schmidtp by I plan to stick around
  • 6673 Views
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Resolved! Adding a switch to Ignite modem

Just "upgraded" to Ignite and I'm not much of a fan of it yet. My biggest issue is there are only two ethernet ports on the back of the modem. I need at least 4 to 6. So can I just plug a gigabit switch into one of these modem ports and will that wor...

Risquee by I'm here a lot
  • 14316 Views
  • 15 replies
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Why no apps for Roku, FireTV, AndroidTV, etc.?

There do not appear to be Rogers Ignite TV apps for streaming platforms like Roku, AppleTV, FireTV, AndroidTV, etc. Comcast has Xfinity apps for many of these platforms so technically it doesn't seem like an issue.  And Shaw used to have an IgniteTV ...

wayner92 by I'm a senior contributor
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Resolved! What happened to Ignite TV only packages?

    Get Ignite TV without any additional services Ignite TV is now available as a standalone service. An Ignite TV Bundle with Ignite Internet is required to access streaming apps through Ignite TV. Discover the ultimat...

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Mick33 by I've been here awhile
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Resolved! Weak WiFi

Hi, lately I have had to reboot the TV box a number of times each week, sometime multiple times a day. I notice the WiFi icon on the Rogers (Guide, Saved, etc) screen has one "bar" only & I wonder if that is the problem. I also notice the WiFi on my ...

nickdiamand by I plan to stick around
  • 3921 Views
  • 10 replies
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Ignite Total TV Missing a Channel

So i upgraded to Total TV/Internet and according to the email that i received from one of the agents OutTv channel 339 in Toronto is included and other agents that i have spoken to on chat stated that it is included in my package. When i got to the c...

Teach by I'm here a lot
  • 5544 Views
  • 20 replies
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Resolved! Which TV packages offer International News theme pack?

Figuring out new 2-yr contract, possibly switching to Total, from Flex 20. Can't figure out if the $5 International News Theme Pack is available with Ignite Total, and glitches in the Rogers system prevented CSR today from accessing a lot of informa...

GF9 by I'm here a lot
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  • 5 replies
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Audio Lag on Ignite TV

I just switched to Rogers Ignite internet and TV.I can see that voice lags vs video on ALL channels. Very annoying! I see multiple posts about it, but yet to see a resolution. Is constant video box rebooting will be my life now on or is there a lasti...

Olga2 by I've been here awhile
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  • 18 replies
  • 1 likes

The lack of Classic Animation on Canadian TV

Since the demise of Teletoon retro in 2015, there has been no classic animation on Canadian TV. That includes on cable channels or streaming.. even though streaming services like Pluto and Tubi that offer Every Limited source of classic animation in ...

Mr-Stereo by I've been here awhile
  • 1173 Views
  • 2 replies
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not getting the US channels -

We pay for the premium package $179 month plus taxes and our contract and our print off today show that we get the 5 US channels as well (NBC ABC FOX PBS CBS) and on occasion do get them - but 90% of the time they are not available.  I have tried cal...

Robo89 by I've been here awhile
  • 1807 Views
  • 5 replies
  • 1 likes