Hello, @Jussau.
Thank you for joining our Community and sharing your feedback.
It's disappointing to learn about our dissatisfaction with our service and that it hasn't met your expectations.
We want to turn around your experience and work with you to troubleshoot the problem and find a solution:
- Which plan did you subscribe to?
- What are the speeds you are getting?
- Are you testing the speed indoors?
- Are you experiencing the slow speed at a specific location?
- What's the make and model of your device?
The more information about the problem you can provide us, the better we can help.
Cheers,
RogersMoin
