Unable to make calls in US

[Lightturbulence]

Help. Unable to make or revive calls in US

***Added Labels***

[RogersYasmine]

Hello @Lightturbulence ,

Oh my, I'm sorry to hear this! Since posting, have you been able to make or receive any calls while in the U.S?  Are you able to do anything else such as send/receive text messages or use WiFi or mobile data?  There's a few things you can try:

1. Reboot your device and retest.

2. Check in your device settings to ensure that your Airplane/Flight mode is disabled.

3. Text the word 'TRAVEL' to 222 to make sure you are enrolled into our Roam Like Home program.

Please let us know how that goes. If the issue persists, kindly send us a Private Message @CommunityHelps and we can take a further look into this for you. 🙂

For more information on how our Private Messaging system works, please check out our blog.

Thank you,

RogersYasmine