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Resolved! No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've been here awhile
  • 7313 Views
  • 24 replies
  • 0 likes

Asked by Roger’s to leave and go to Bell

Thanks for the years of service. I was sorry to hear from the last customer service agent ( confirm. # i1875424698) that Roger’s no longer wants us as a customer after many years of paying 500 dollars per month. This is due to the fact that our cotta...

Marko65 by I've been here awhile
  • 1549 Views
  • 4 replies
  • 1 likes

Question about roaming?

Hello,  By next week I might go to USA and I'm on postpaid plan and do I have to call Rogers to add roaming or just use my phone as I do in Canada by Turing on the roaming and use my data or make phone calls? Thanks for any help.   ***Edited Labels *...

soisoso by I've been here awhile
  • 1672 Views
  • 4 replies
  • 0 likes

Resolved! Is Jaipur India Supported by Rogers Roaming?

I know I can use a local SIM, but I will be receiving calls, etc. and would prefer to use my Rogers number. Does anyone know if Rogers roaming works in Jaipur, India?     ***Added Labels***

wudevr by I've been here awhile
  • 556 Views
  • 2 replies
  • 0 likes

Resolved! Canada+US Plans

Does the Infinite Canada/USA plan cover Hawaii or just the continental US??       ***Edited Labels***

KelonaK by I've been here awhile
  • 705 Views
  • 2 replies
  • 0 likes

Extended Coverage and Data Roaming Warning

One of my phones is on a talk & text only plan. The phone is on the 3G network (old samsung phone). I turned off Mobile Data because it allowed for better reception when making calls & since its T&T I don't need Mobile Data on. Since I did this thoug...

Question on long distance charges

I have a mobile phone that is registered with Canada-wide calling, and is a Canadian phone number.  I am considering a week-long trip in America, and will be working remotely.  If I call a Canada-based number from the US, will I be charged long dista...

abing by I've been around
  • 313 Views
  • 1 replies
  • 0 likes

US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm here a lot
  • 1038 Views
  • 4 replies
  • 0 likes

Unable to make or receive call while in usa

My wife is currently traveling to Florida. She has a galaxy s10 and is unable to send or receive phone calls . Data and texting work intermittently. She has tried different networks and is currently connected to the tmobile/rogers network.Any help wo...

xx1 by I've been here awhile
  • 1335 Views
  • 4 replies
  • 0 likes

Roaming off but still charged near US Boarder.

Hello!I am living in a city at the USA-CA border. I keep roaming always off, however, I am charged $12. I have never been in the USA. I need help or I will switch to another service provider.   *** Edited Labels ***

gamzesyn by I've been around
  • 513 Views
  • 1 replies
  • 0 likes

iPhone SE 2020 roaming LTE

Having issues in USA. Can’t make or receive phone calls when in LTE. When in LTE full bars only 1.2mbps. Rogers claims it’s because it’s a phone not bought from Rogers. Anyone else having an issue? I’ve tried a different sim, several phones ( not sur...

Cammar by I've been around
  • 710 Views
  • 2 replies
  • 0 likes

Resolved! Text messaging a friend who is roaming

Hi!   Could you confirm something for me?   I am a Rogers customer in Calgary and will be remaining in Calgary. Some friends are going on a trip to the US for a week, and then to Germany for a week, and finally on a cruise to a few other internationa...

thedaveCA by I've been around
  • 2690 Views
  • 1 replies
  • 0 likes
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