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Unable to make or receive call while in usa

My wife is currently traveling to Florida. She has a galaxy s10 and is unable to send or receive phone calls . Data and texting work intermittently. She has tried different networks and is currently connected to the tmobile/rogers network.Any help wo...

xx1 by I've Been Here Awhile
  • 184 Views
  • 4 replies
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Question about roaming?

Hello,  By next week I might go to USA and I'm on postpaid plan and do I have to call Rogers to add roaming or just use my phone as I do in Canada by Turing on the roaming and use my data or make phone calls? Thanks for any help.   ***Edited Labels *...

soisoso by I've Been Here Awhile
  • 115 Views
  • 3 replies
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US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm Here A Lot
  • 157 Views
  • 3 replies
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iPhone SE 2020 roaming LTE

Having issues in USA. Can’t make or receive phone calls when in LTE. When in LTE full bars only 1.2mbps. Rogers claims it’s because it’s a phone not bought from Rogers. Anyone else having an issue? I’ve tried a different sim, several phones ( not sur...

Cammar by I've Been Around
  • 187 Views
  • 2 replies
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No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've Been Here Awhile
  • 2304 Views
  • 10 replies
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Resolved! Text messaging a friend who is roaming

Hi!   Could you confirm something for me?   I am a Rogers customer in Calgary and will be remaining in Calgary. Some friends are going on a trip to the US for a week, and then to Germany for a week, and finally on a cruise to a few other internationa...

thedaveCA by I've Been Around
  • 443 Views
  • 1 replies
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Roam Like Home Issues

Roam Like Home is having a couple of weird issues and I was wondering if anybody else had the same issues or knew of any fixes.  A person on my plan is currently in India and using the feature. She is currently experiencing a few problems.  1. There ...

nitingaba by I Plan to Stick Around
  • 7377 Views
  • 29 replies
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Phone switching to Roaming

Whenever I go underground or am in a building my phone goes roaming for inconsistent amounts of time. I'm sitting on my cpu connected to wifi, yet I'm out of my coverage area? This is getting ridiculous, sitting at home and roaming has been up for se...

Canada + US Plan vs Unlimited US Calling Add-On

Canada + US Plan vs Unlimited US Calling Add-On So my question is: If I have a Canada + US plan do I require the unlimited us calling add-on, does that do anything or is it a waste of money ($15 per month).   Thank you.   *** Edited Labels *** 

Sukhpreet7 by I've Been Around
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  • 5 replies
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Unable to roam outside Quebec

Consistent issue as soon as I leave the province. 5 bars but no network connection. My iPad has no issues. But my Galaxy s5 is where the problem lies. What's frustrating is being charged for roaming on the s5 but not being able to use it. I can make ...

bdavids by I've Been Around
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  • 1 replies
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Resolved! Roam Like Home in USA with Unlocked Moto g(7) Play

I have a (Rogers) iPhone 5 that I have used in the USA with Roam Like Home and it has always worked flawlessly for years. Just turn on Data Roaming when/as required.   I purchased an unlocked Moto g(7) Play handset from Costco.ca and moved my SIM fro...

Diverge by I've Been Here Awhile
  • 1731 Views
  • 4 replies
  • 0 likes

Flex US Data/Voice Roaming

I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...

Jo99 by I Plan to Stick Around
  • 2219 Views
  • 2 replies
  • 0 likes

Resolved! Roaming on a Cruise While at Sea

So now Roam like home includes international rates and for the Carribbean its $10 per day. I am sailing on the Celebrity Silouette next month. Starting in Fort Lauderdale , at sea for 2 days then in Haiti and Dominican. I called Celebrity Cruises  an...

susanbray by I've Been Here Awhile
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  • 32 replies
  • 0 likes

Losing Network connection while roaming

I'm in Panama right now and I keep losing network connection every 15 mins or so. When I shut down my phone and turn it back on the network is reestablished but I can't keep doing this every time I need to use the internet or phone someone. Please he...

Pennylayn by I've Been Around
  • 1104 Views
  • 1 replies
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Cell Phone Reception in West Vancouver

I live in the Vancouver area and have a Rogers plan (obviously, since I'm posting here) but periodically, it will randomly go into Roaming mode. It seems to happen most when I'm at my office in West Vancouver but has happened elsewhere on the North S...

CatH15 by I've Been Around
  • 5852 Views
  • 8 replies
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ROAM LIKE HOME RING

Hi,   I am currently in Europe and using Roam Like Home.  I use this predominantly for my business so I can run my business without my clients knowing I am out of the country.   Today, I had a few question why there was the "international sounding ri...

JasonM7 by I've Been Around
  • 1925 Views
  • 3 replies
  • 0 likes

U.S roaming for for people who go for 3 months at a time

when the 2 of us go to the U.S for 3 months -it becomes very costly to roam.$40. X2 X3= $240.00 + many times we might not even use more that 5 minutes-but we need to cover ourselves in case we get calls from home.  I saw that Wind Mobile offers  unli...

alpuma by I'm Here A Lot
  • 4834 Views
  • 7 replies
  • 0 likes