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Using an eSIM in Europe

I’m going to be travelling to Europe for eight weeks starting in May. Obviously, I don’t want to use rom like home as it will cost a fortune. How do I use an eSIM card for data while ensuring I’m not being charged by Roger’s? Will O still be able to ...

Murray88 by I've been around
  • 152 Views
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Coverage on a cruise ship

AT&T has a new product that is like Roam like Home but it includes 400 cruise ships along with the international land destinations for $20USD per device per day.I know that our Rogers service uses the AT&T system when we roam in the USA.Any chance we...

BuckMacklin by I'm a reliable contributor
  • 204 Views
  • 1 replies
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Unable to make calls in US with AT&T

I've been going to US several times now and thankfully I got a Canada/US plan which helps however every time I'm there it connects to AT&T so I'm able to send/recv SMS and Data is working as well but unable to make/receive calls.I'm also a bit techy,...

Not receiving sms while abroad

I'm currently out of the country, somewhere in Asia. This is something that I do regularly, like almost every year. This time around I am not able to get any text into my Rogers number, which I use for verification purposes, like banking services. I ...

Understanding How Roaming Works

Hello Everyone, I just want to clarify a lot of misinformation out there about Roaming. There has been many people claiming you get charged for simply having a signal. This is not true. Roaming is only billed on USAGE by the user itself. For example ...

Sal00 by I plan to stick around
  • 11151 Views
  • 18 replies
  • 2 likes

Virgin Islands

When I am in the US Virgin Islands will my plan be the same as roaming in the US since I have the Canada/US plan already?       ***Edited Labels***

Purplek28 by I've been around
  • 422 Views
  • 1 replies
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US calling

Does Roger’s US Calling include Puerto Rico and US Virgen islandsI will be on a cruise and would like to know if Roger’s considers these islands as part of us for billing purposes     ***Edited Labels***

Sandy52 by I've been around
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  • 3 replies
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How to make a call

I am in Puerto Rico and need to call a taxi tomorrow to take me to the airport. I have a taxi driver’s business card but how do I connect? I have an iPhone 14 and just need instructions as it is the first time I am making a local call.     ***Added L...

An22 by I've been here awhile
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Resolved! Is there a way TURN OFF data service while roaming?

Hi there,   Just wanted to know if there is a way to temporarily turn off (suspend) data service from my account or ISP (e.g. Rogers) side? (not in iPhone turn cellular / roaming off).   I see there is different opinions about why there is still data...

HowardL by I plan to stick around
  • 1947 Views
  • 10 replies
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Receiving Text Messages While Overseas

I like to turn on my cell phone line while I am oversea just to see who called and receiving text. I don't turn on Roam like home. However, when I was in Europe last week, I wasn't able to receive any text messages. I used able to receive text. Is th...

girl93941 by I've been around
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  • 1 replies
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Will receiving MMS while roaming trigger roam like home?

Will roam like home be triggered for receiving MMS while roaming using the settings below?   Android - Google Pixel 8 Pro Under the Rogers eSim: Disable Roaming (conect to data services when roaming)Disable Mobile Data (access data while using mobile...

mm1111 by I've been around
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Infinite plan very slow when abroad

I m in the us now using my infinite plan and it is ridiculous how slow it is .Is there any setting to adjust ?It feels like they use throttling .I’m in 5g or lte coverage location   *Added Labels*

whysomuch by I'm here a lot
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Roaming Trouble

Hi there, Recently I travelled to a different country and had to switch to a different SIM card while I was in the country, I inserted Roger's SIM card into a different phone. Without me knowing, it turns out the phone had its roaming service on, and...

User4231 by I've been around
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Airalo eSIM

I am using the eSIM. I have this line turned on and data roaming on this line., I turned off the data roaming on my Rogers primary line. My bill shows no data used since I am travelling. No charge for any calls received through WhatsApp, my eSIM data...

TBN24 by I've been around
  • 2001 Views
  • 1 replies
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Long distance in local area

We just got my son a cell phone number and when we called my parents (who live 5 mins away) said it rang long distance then they called his phone and they had to call long distance. Why is this? Are they getting charged if they call him?     ***Edite...

Smith1982 by I've been around
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Roaming in Italy

Hello. I've been in Italy for 2 weeks and want to turn roaming on so I can check in in my flight.Questions... I have read all the info and don't understand 2 thingsET. This seems to refer to a time frame but is it 24 hours in Italy time...or 24 hours...

Suelorrie by I've been around
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Resolved! No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've been here awhile
  • 15974 Views
  • 25 replies
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Roaming charges not explained on detailed bill

Anyone else frustrated by the lack of transparency regarding roaming charges? At the very least Rogers should be able to list the dates roaming occurred and what usage triggered the charge (cellular data, answering or making a cellular call, sending ...

Nml09 by I've been here awhile
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  • 3 replies
  • 0 likes